HostGatorReviews 13,387

You guys offer many features and a very detailed website design process but the t can be very confusing learning it all.

I was checking an email in the webmail client as I don't have the email set up on my phone and only need to check it on occasion.

Customer service reads answers off a checklist and ignores what you are saying.

The support team was very helpful and patient. They really did their best.

A pesar de tener algunos problemas, en terminos general el servicio es adecuado.
Todo bien ahora mismo.

Everything is ok. I'm going to do some changes. I'll see how does it works.

I had many challenges with my account over the past 6 months. I did not receive emails to my account linked to my website for over 6 months! When I joined a support chat with Hostgator, I spent over 2 hours trying to resolve but unable to as the verification code the support person was sending was to the email that I was not receiving emails to. It was incredibly frustrating! Then I had to go through a process that took days to switch emails for verification providing my ID.

Good so far. I don't have a lot to compare it to, when I have questions they receive answers.

It has been an excellent opportunity to learn about web service and interface with IOT. Getting support is easy and the staff helpful. Recommend Host Gator for your hosting needs.

Limited use over recent months thus no specific information - negative or positive

Great, easy to to use. Cost effective solution. Happy to recommend.

I have also had great customer service with Hostgator. They have been able to resolve things quickly

Everything is good. My mechanic decided to have his website moved over to someone else to help him maintain it, so the domain was removed from HostGator and sent somewhere else. But overall, my personal experience with HostGator has been good.

The Dashboard of my WP website kept saying that PHP number must be above 7.3. After three or four calls to HostGator, each time a tech crew making changes to the PHP number, WP still showed the same warning. Finally, I tried myself to change the number by following the instructions on Cpanel. However, the choice didn't include the number 7.4 which I needed. So, I chose 8.1, the smallest in the list. That ended up messing up my site, and I panicked. WP support told me I needed contact Hostgator.
So, I did. Someone on the tec crew worked on the problem, and a few minutes later, my website came alive again! Thank you so much.

I was not able to be helped but resolved it on my end. The support person had so much noise going on in the back ground (home noise) that it made it nearly impossible to hear or understand. She also struggled with trying to find a solution.

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