HostGatorReviews 13,387

In the 2023 and before i made of my service with the credit card payment directly on the hostgator platform. I uses digital credit card with dinamic CVV and the new form is problematic

It was many years ago. You folks were the best out there

Never cancelled. But Hostgator is exploitive and has increased price over and over and over for the cheapest Baby plans. Insane. Money grabbing, yet your service has decreased and value decreased. Money grabbing - Shameful company standards. Will cancel soon. Have been telling everyone to stay away and go with ethical companies. So yes, Hostgator is trash due to the way you exploit clients.

Constantly issues with unauthorized changes being made to our DNS, yoast SEO premium which we paid for is not working properly and no one can give us an answer. Wish I had gone to a different copany because my concerns and case are being swept under the rug.

Very simple and they cooperate with me directly if any problem happens

I have hostgator for year I chose you because your the best on the market today as you were years ago.
Thanks, Rex

Everytime I have an issues it takes several calls to get it worked. They say they will take care of it, then you get a email telling you how to do it yourself.

New customers get great deals but existing customers pay too much for hosting

With your latest website design, the "live chat", under the contact menu, stopped working. I click but there is no pop up chat window

I can't find ANYTHING I used to be able to do in mere seconds since the interface changed. I'm so freaking frustrated. My site is under a brute force attack and all I'm trying to do is access my security plugin and I'm not able to.

My sole reason for migrating from Godaddy to Hostgator was to have my SSL automatically maintained so that I had no web outages. That is not working as I hoped. Your techs are great about getting it working again, but it is not automatic.

Over 24hours Account Suspension and Account is not Due yet.

I have chatted 7 agents all they keep saying is Admin Admin will look at the issue.

Your Admin support is wanting...At this day and age messing a customer business like this is unacceptable.

Am one soo disappointed customer

Lost service for my website for 3 weeks. Terrible customer service and no compensation or apology whatsoever.

I had it before, but I didn't like how much the price increased after the introductory period. An increase is fine, but this was more than double. It is a good, easy to use service, though.

It is becoming more organized, and a simple layout.

Transferring domains to new owners is a nightmare, it has taken almost a year and it is still not complete

I've called and chatted several times. I was assured each time that my website sheilasportfolio.com would be working within hours, if not a few days. It has been over 2 months. And still not working.