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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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I was told 3 years ago that this year the cost would be $250. It came in much higher.
They were cost effective and had always been helpful
I have since the new update not been able to access emails at my convenience It is imperative that I have access without any success it gets worse PLEASE PUT THE LINK BACK so my team and I can find it under Brownstone Worldwide its been such a time monster for us
I have been a HostGator customer for close to 20 years I think. I used to find navigating your website easy. Now, it's so difficult. I have tried countless times to find previous invoices in Billing. They aren't there. That's just a start.
The Best Hosting Company I have used, and I'm sticking with them. They have great prices. For Large and Small needs. And everything in between. And great people to work with.
I have used hostgator since 2007. It is the best service compared to other hosts.
No me apoyaron con la recperacion de mis correos
You merged my resellers account from way back when and used my HostGator domain instead of non-HostGator email for my primary email and having a hell of a time getting it changed back *******@midiage.com
Trying to make a payment with a credit card ive used b4 but it won't link
Hajira was of great healp. Unfortunately i cuoldnt thank her enough. The connection got lost. Hostgator is the best
Thought it was easy to use. Its become a headache.
I can not forgive a hosting company who has email outages of several days/weeks. We are moving to a competitor.
The new interface is horrible. Bring back the old control panel.
I thought I was going to design my own website, but that turned out to be more time intensive than I had hoped so I am now hiring a designer.
It used to be a good service provider, but it is now expensive, prices keep on increasing day by day.
Your agents don't seem to understand how to resolve issues without making too many assumptions. But the biggest problem is that it is too difficult to refer to earlier cases or issues.
Your support has been terrible lately, i cant access to the live chat from my desktop browser ONLY from mobile wich stinks. What happened to you?
I have been having issues with my hostgator email accounts for 2 months and it is costing my business time, money and revneue. Repeated attempts to address the issue have not done so.
Great to use and I am very glad to be with you guys!
The company that own the two hostgator and bluehost care more about making money by forcing people to buy security than taking care of their people. They inject malware to cause panic and force the customer to buy security. It is injustice, cruel, unethical and down right ugly. I hope the government can audit the company for malicious business attempt. My site can't run and i wasted my money twice on both HostGator and Bluehost which owns by the same company. My business has been taking a big hit because of the company immoral approach to business approach.
Answer: SITEGROUND FIXED IN HOURS WHAT HOSTGATOR DID NOT OR COULD NOT FIX IN 9 DAYS
Answer: The chat will get you to someone but they will never know what to do to help you. Courteous but useless.
Answer: Hi Bill, We are most definitely a legit company. We've been in the web hosting business since 2002. We've recently been rated in #2 in the top 10 web hosting companies but The Top 10. https://web-hosting.thetop10sites.com/ You can also see our current web hosting offerings here: https://www.hostgator.com/ Please let us know if you have any other questions. Thanks! Erinn Reputation Manager for HostGator

