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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
This summary is generated by AI, based on text from customer reviews
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I got a very unclear email from you. It is utterly confusing and you appear to be wasting my time and in a very unfriendly and uncompromising manner.
You say one thing and do something else. You do not follow through with your promises. I used to love you guys. Now I am getting really tired of your false promises and you going into my account without authorization.
YouTube video about how to build a site on the hosting service.
Price is reasonable and quality of service is excellent.
Your customer service is bad bad bad... only 1 person respond never on time 30 minutes waiting or more... give it up and quite you suck $#*!
I chose because someone told me was good, but I regret
Not happy with getting upsell ads that I must click through every time I log in. This will affect whether we renew when our contract ends.
Your prices keep going up... your customer service SUCKS $#*!... your web hosting services BLOW NUTS...$#*! OFF AND DIE $#*!S
We were told that you were the easiest site to work with.
Some of your competitors charge less for similar products.
I was watching someone on you tube and he was using hostgator
You keep changing the interface and making things harder to access - customer support is not good and your prices have jumpd 300%
I've had my domain for years. HostGator seemed like it had good services for the price.
$27.99 for Business Plan when I was just a baby gator...@ $17.99
Must leave your platform after maybe 30 years...
Came well recommended. Been a HostGator customer for a decade at least and never any complaints
Your service is terrible all my website had been hacked and use by another company
Quick service, Patient & understanding of novices in the world of website
Horrible prices and customer service has really dropped off over the years.
Ongoing email server problems. Third call for assistance. Still not corrected.
Easy to follow along with directions easy use user-friendly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members