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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Don't like the first page. Unnecessary your ad show up every time and necessary one for me is at the bottom under your big ad.
I used to be able to go right to c-panel, but now I have to figure out how to find it.
Your customer support has $#*!ed me over multiple times. I hate you.
I've been with HostGator since 2015 or earlier, can't remember exactly. HostGator always served me well for my domain and website needs. However, it seems this has changed with the new UI. It is not transparent. For example, I can no longer see all of my invoices, old and new. I do not have a clear understanding of which domains are private protected or have other issues. Every time I log into HostGator it shows "Your website isn't protected with Privacy Protection" - BUT IT DOESN'T STATE WHICH DOMAIN IT IS! If HostGator would put that in the message, then may be I'd correct the issue. But I have no idea if HostGator is just trying to get more money out of me or what. I've really become disappointed with this new UI. I hope HostGator will correct the lack of transparency to the customer, give us back our invoice history and post meaningful messages with details about which domain needs attention. Thank!
Your customer service have me bad advice multiple times. This company really went downhill since the buyout.
Because server is rarely down and WordPress is rarely stalled.
The annual cost of my product/purchase was $199.00 for the year, which was an unexpected increase.
You guys took down my BUSINESS websites without giving me advanced notice. Now I have to go through this hassle of calling you and figuring this out on Easter Sunday...
Best Price, best service, best web hosting options
My Control Penal, there is some un ethical work going on by other users how can it possible?
Muy mal servicio por muchos problemas al querer entrar al cpanel
Reliability and cost effective for small businesses
For more than 16 years, am a customer of hostgator. Completely satisfied with the customer support and product quality, speed and ethics. Always recommend Hostgator. - Venkat, Founder, VenkatFin.com
The plan is now way too expensive. I used to pay $11 a month for the baby plan. It is now over $20. With exchange rates, that is even more. I am now in the process of transferring to a different web host.
Only problems i have with you in past months. I will not recommend you anymore to anybody. I am considering moving all my website to another hosting provider wich treats the clients with dedication and involving in problems not squeeze money on the clients who already are paying the bills.
My website was pointed elsewhere and put up for auction. Neither wordpress, hostgator or the criminals from godaddy were of any help. I have cancelled my Hostgator account as it is of absolutely no use to me and I have been paying them for nothing for six months now.
No designated option to select Cpanel.
Only available in Quick access.
Cpanel button should be applicable for each hosting / domain.
Bought hosting plan and unable to setup because server is too busy
II paid two years in advance, and I cannot use the basic email service. Is a gotcha
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