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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Great work & help given thanks a lot. It solved my issue, keep it up the good work & best of luck.
Overall, HostGator is a reliable and reputable web hosting company suitable for individuals, small businesses, and medium-sized enterprises. While it may not be the perfect choice for everyone, its competitive pricing, user-friendly interface, and range of features make it a solid option for hosting websites.
The service advisor was very helpful and resolved my issue. He also answered my questions so hopefully the issue won't happen again.
My website does not work properly on your site. It was created in Wordpress. I wasn't aware when I signed up for your service that Hostgator was not compatible with Worpress.
You have recently charged my brother (Sergei Orgunov) for his business account for 3 years but the order is not on the order list. There is no way to retrieve his receipt for his tax purposes. I've been using Hostgator for about 20 years and never had any problems. Yet, since you changed your portal, I see glitches like missing header and it has become much harder to navigate to where I need to go. I am not sure I will want to continue using your service or refer anyone else to it (as I always did) after this major glitch in your system. He has been calling you but got nothing. Please fix it for him as soon as possible. He paid more than $700, he has the charge on his credit card and no money was returned. This is highly unprofessional.
Anatoliy Orgunov (Web master).
I have been a customer with multiple accounts of hostgator for over 10 years. Easily the best hosting service I have ever used and I will always go to them for anything web related no questions asked! 10/10 recommend!
Assigning domains to a hosting account is not a smooth process.
At the time it was the least expensive and had the best customer support.
Took almost 15 mins to get that capcha to work. Are you not supporting Firefox anymore?
Really bad experience. I have recommended many clients but now i will no more recommend.
I am part of the pro-desk. Paid for earlier this year. Each time I call for help, I speak with a different person and they have conflicting ideas of how I should create my website. So, I am stuck.
Happy with HostGator. I just have not used much of the services so far
Happy with HostGator. I just have not used much of the services so far
I purchased the plan for 3 years and they didn't renew it and they didn't tell me that it was discontinued, I've been waiting for a response for more than 72 hours ( HostGator Customer Support [E-*******])
That's unfortunate, I'm making losses with my business and I don't know what to do.
I have no support from you.
It was years ago before I knew any better. In the process of finding a comptetitor to move to You guys suck.
Great so far. I haven't had any issues since the website went live! There is good follow up from HostGator!
Too Many AUto Renewals, so many in fact, I have no clear idea what is legit, or what HostGator simply wants to make $$$$
WE ARE A VERY SMALL NON-PROFIT... THEY DON"T CARE...!
Hosting is good but sometimes i face some minor difficulties
Awful service and crazy price increase and charges!
Very good took care of my problems immediately also very cooperative response
Stop it. Stop trying to get a review, stop trying to sell me $#*! when I just need to login and stop trying to make it harder to navigate what used to be a good cpanel. Try offering some customer service. It use to be good, now it's nothing but frustrating.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members