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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Always reliable, year in and year out, and very helpful when Ive mis paid a bill here and there.
Not the most user friendly site. Our site is outdated and we would like a revamp of it but unsure how to go about making the changes.
I am happy with Hostgator and the service and reminders. The support chat line is the best help and i use it when stuck or the site is down or I have made an error. I don't know what i would do without that.
I also subscribe to GoDaddy. They are not linked. How do I link them. They used to be linked when it was Hedysplace.com.
When I create store procedures with my assigned user, an any moment the definer change to *******@localhost (automatic) and then create my store procedures again. And I don't understand why?
Not bad, but shared server performance is not ideal and cost jump to more resources is too high
Good experience, but there´s some commercial an technical information that i can´t understand yet.
Had issues - migration done partly without transferring emails, and updated wordpress without transferring original forms - which resulted in data loss
Agent was pleasant, solved issue quickly and got site back up.
The individual I spoke with was very helpful and professional. I was questioning charges on our account that did not relate to us. She easily assisted me by answering all my questions and deleting the charges.
I wanted the primary domain moved as I don't have it any more and was told it can't be done. I think I'll let this year run and leave which is a shame as I've been the HG for years.
Issue resolved promptly, fast response from the customer service.
Great website host. Easy to maintain and change. Good experience.
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I have 2 websites but was informed I could only use "sitebuilder" for one of them. I have accepted the explanation but not very pleased. The support person was helpful and friendly.
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It took me two weeks to change he e-mail address listed in my domain information. The phone number is still old phone number.
HostGator is my first host website and i am doing good so far, i am on the way to complete my experience with same fetures as cover styling, column width and image arrangement etc.
My issue was attended to and resolved very quickly. Thanks for the support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members