HostGatorReviews 13,387

Love the fast assistance and ease of use. I have never had any problems with hostgator. It's been easy to coordinate with anyone I need to give access to my DNS records.

For someone running one or a few sites to support their main business, HostGator's level of support (WordPress upgrades most especially, but relatively quick and on-point service responses too) is really helpful. The other provider I use does not do this. Maybe they send a warning email about things that are about to become obsolete and crash my site, maybe not even that. They are cheaper, but the time I spend away form my main work to fix things or get them fixed really outweighs the difference. The problems are not frequent, but they suck up time to fix.

Easy to use, easy to add to or change content! I would recommend!

It's been good with easy to reach customer service

Easy to work with and provided information and instructions

Okay not bad could be better or worse no complaints

I spent 3 weeks with HostGator tech support over my site being down and flooded with PHP errors. Instead of trying to fix my issue, all they did was disable my plugins and try to tell me that the site was fixed when it wasn't. Finally I demanded a backup be restored which took another 2 weeks. My site has been out of commission for 5+ weeks, which is insane. Any other host would've had it fixed in 24 hours.

Support was very fast to respond and fixed the issue right away. They also let me know what the fix was and how they resolved the issue.

All good, is easy to use and easy to explore, also I haven't had any problem with you.

I got charged for backup and my site got live after 1 week of subscription and i am not getting 1 week extended period.

Good overall experience. I feel that their customer support team in the Asian region needs more support training, and could develop more synchronizing on how to approach various issues. For example, I upgraded from a small package to their largest package on the same day and was informed that I would obtain a full refund from the old program. I was told several times that I would be refunded for a program that I never would use again. When I asked for the fourth time about the refund, several days later, I was informed that they do not issue refunds for renewals. I felt I was lied to by HostGator.

All has been excellent... just an unresolved issue with email remains. If someone would like to contact me to try to figure it out, that would be great.

Always good helpful support :) and my problems are Always resolved

I've been using hostgator and weebly website builder for 3 years, and it's been easy and convenient to use. I am satisfied with the overall experience and will continue to use the hosting service.