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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Not so speedy sometimes but overall ok. I think after my expiration I'll move to other hosting for price vs speed + tech team help
It was great experience and transfer was smooth, good service
Fue muy buena, me gust mucho la atención y me dieron un buen servicio
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Front line service not good. Had to go to corporate Newfold to get the job done. Newfold did great work, Host Gator, not so much.
Responsive services 24H available that help me solve me any issues related to hosting my website.
Don't like your plug-in, screws everything up but all good when I disabled it
I love host gator company, every thing are works wonderfully 💕.
It was a good experience, and hostgator is easy to use aswell
My experience so far has been good, I have not had a site crash and I am just going to try it with more traffic.
It's been a great experience. I made all necessary changes to my new server using the chat tool and everything I needed was handled quickly and correctly. It was also nice to receive a few calls from HostGator support checking in to see how things were going. That is Proactive! Highly recommended.
I'm so glad that I host with HostGator because I'm not a website developer or designer, but through talking with customer support I've become familiar with the terminology and process. The support staff are always patient and knowledgeable and I've never felt dumb for asking questions! They always find a solution to my problem, which makes me feel empowered to continue creating more sites with them. I'm really satisfied with my experience!
HostGator support is courteous and helpful. They put GoDaddy to shame.
We can't make the contact us work. So people can not email us from the website.
You are usually very good with customer support.very polite and also easy to contact via chat
My site is managed by an associate and is limited by the information I pass on to her but she recommended HG and is satisfied by its operation and presentation
Quick, easy to get started, and excellent price. I am not tech savvy and process was fairly simple.
I never got the verification email: NEXT STEPS
You will receive a verification email requesting confirmation of the domain name and SSL. Verification will not be complete until we receive a response to the email.
This goes back to June 17,2024.
It was okay, at first I was mislead in terms of how long my issue would take but the second encounter was better
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members