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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Its decent overall. My main website does go offline a couple of times a month.
Its too expensive for what I am using it for - its though for small startup companies with a lot of recurring expenses
Very good experience and working with them so easier and helpful
They explained it in a way so I understand what I need to do from now on.
Service is fine. I would like to know exactly and with easy access the total available disc space for my account, the total used space and what pricing options available if I want to increase my available disc space.
The experience is great so far. I noticed that a lot of junk emails come through one of our email accounts: *******@serviceberryglobal.com.
Issue was resolved easily on first contact. No further assistance was needed.
Wordpress is too difficult to use. These "wonder blocks" make no sense. My navigations menus disappear with no warning.
Our website is very simple, but I am working now in the possible enhance of it. So far we haven't had any problems. We are starting to use the email and it is working so far very good.
I needed help with setting up my new cell phone for email settings. No one else could help me out. Within five minutes all was setup. My website and my is carried by Hostgator and have been with them at least seven years. They are always very helpful and do a great job with any problems I have had. Differently give HostGator 5 stars.
I cannot change the content. The site will not publish despite telling it to and it acknowledging.
The on line instructions were difficult to follow for a non-techie, and the chat bot was not helpful but the in-person assistance was wonderful!
Thank you, nothing much to say at the moment, good work
Thank you, nothing much to say at the moment, good work
Thank you, nothing much to say at the moment, good work
Thank you, nothing much to say at the moment, good work
HostGator's customer service rep was so helpful in getting my site back up and running.
A little hard to set up (years ago) but runs smoothly without problems
Great experience.
My site is working fast and smoothly.
Thank you.
Fairly helpful in resolving issue; however, my questions were not always answered.
The service support was excellent, I only wish there were a few calls for no charge,. Thought $155 for the month, even though unlimited was too much.
Very good, good service, good source of faq and info about everything
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members