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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
This summary is generated by AI, based on text from customer reviews
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Because customer service at my previous host provider turned out to be lousy.
Long ago, they are the only ones who would transfer my emails...
I think HostGator doesn't have the right be emailing anyone on my emails I created here. All emalis from hostgator about domain payments should come to me since I am the owner. The pop up message as I log in since the new update is so annoying please remove it.
Price changes without adequate prior communication
I don't like the change to the interface in the last few months, not intuitive, tricky to get to the places that I easily got before.
The best Hosting service i have ever seen so far. Excellent customer support 24/7
It was recommended to me some years ago but now I am not very happy with the service.
I need it to stay logged in will am working and the login page one page way batter. 2 pages for login take time.
Veury poor quality of hosting! Website is down for a couple of days already, evem after the support team has beem nootified
Nice company to work with, great customer service, cool response time
I used to like HostGator a lot. But I am facing more issues every day! Unfortunately, the Customer service is not as good as just a year or two ago.
HostGator has a very interactive and user friendly interface.
New dashboard have many issues, even on payment time deducted payment many time. Because on payment click your page is not moving to next step and client feel this is not going to next if you click next time you can see 2 invoices on same time.
I face issue 2 time and one time after click I checked my invoice so there have one invoice but on dashboard its not going to next step.
Also your hostgator dashboard for all hosting we can't find with name of main domain name.
I hate how far from the first page that loads the quick links are, why are they in hosting? I just want to get to them faster.
Originally because of the low cost, but the cost is now expensive and i don't feel the benefits live up to the cost.
Pricing was attractive and I like their support system.
At the time I thought it was better than average. But today I can not give you anything better than SUCKs
Great service specially the cx service they respond as fast as they can and they are really helpful
I had issue with my website more than year and i dont get any help!
NO PUEDO SEGUIR CREANDO CUENTAS DE CORREOS ELECTRONICOS, ME DICE QUE ESTAN EN MANTENIMIENTO
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members