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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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New GUI makes it very time consuming to find and access Cpanel. It is awful.
For cheaper hosting prices, but i really do not like all the spam messages' that comes through our emails.
Response time is taking longer and longer and getting worse everytime.
What is going on with you guys?
Everything can just go wrong. My SSL is not working right right now ll
We have been updating the DNS and it hasn't worked. This has been going on for a while.
Because it offered a great features for less but now that's no longer the case
جميل جدا وقوي ولكن عندي لوحة التحكم معلقه تطلع هذه الكلمه
We re having trouble loading your hosting dashboard
Please try again in a few minutes. If this problem persists, please contact our support team.
It takes 6 steps to see my email. It would be nicer to only have 2 possibly 3
I have been with this host for many years. Their service continues to degrade. It's impossible to manage domains, addresses, or many services without contacting support.
Tengo un problema desde varios meses que no puedo modificar las tablas de la base datos y a la fecha no ha sido resuelta, me tocara migrar a otro hosting
I was looking for cost-effective, expandable hosting with all the features I might need as I developed my WAMP skills and used them to build my business.
Hosting side but many of the interfaces in my account don't seem to be responding, for example changing primary payment methods
The website says auto renewal is enabled. Nothing is being auto renewed. Thus, services are being deactivated.
I have had to spend many hours attempting to migrate a webpage hosting. This company has trained its staff to make it almost impossible to cancel your service. I have had to spend many hours trying to get the problem fixed, and ended up disputing with my bank. I will never touch this company again. Be very careful!
Because they still have a competitive price compared to the service. I don't like that the support has decreased in quality.
The new interface is irritating - mostly because I have to learn where the links are all over again. But that's just me. Keep up the good work.
Seemed like quite a human company and was very happy until your new account manager system was installed.
Hello, I like HostGator. I need to mention that the IT support doesn't have the best knowledges to solve a problem regarding WordPress websites and plugins.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members