HostGatorReviews 13,387

Malware Issue facing, On attempt 3-4 time chat support, team updated that they will call for assistance, no call received

Good pricing and good options. Good material for help and support if you get stuck. Overall have had a good experience for several years.

4 of my websites in this account suddenly just went offline even as my accounts are active

Your migration has screwed up my account for weeks now, I am still waiting for it to be fully functional again... I finally got my CPanel working again and I went in to change my emails tonight, succeeded, then when back in to double check something now it won't load again... weeks of waiting and dead links... seriously disappointed and I have been with HG for a very long time and I have never had this many issues EVER

I don't need to see the "upgrade billing system for $4.99" splash screen and have to dismiss it every time I log into the customer portal.

Hostgator became quite expensive compared with other top hosting providers. Reduced max site number to 3 for business when others have 15 and 25.
And the last week it has issues all over and I cant finish the rollover of the sites.

It offered more than the provider I had, but it didn't deliver. Has become worse since I signed up.

Price used to be reasonable but how has gone up. Many of the options I need to find are buried in the site. It is a chore to even log in. Sometimes I log in and get right on and other times nothing happens. I check and recheck log in info and nothing happens. I get frustrated, leave and try again another time.

It used to be user friendly. I no longer enjoy using the service and I'm considering migrating elsewhere. The experience and customer service has declined considerably.

Excelent customer service! Hello from Ecuador!

Had it for a long time. But it bothers me that I have to go through ads to get my email content online

Look at my record. I have made several calls this week to correct a problem with my DNS settings and it still is not fixed. VERY unsatisfied

The only reason we pay for this service is to have a website up and ready. However,I haven't been able to edit my websites, whenever I tried to go into the SiteBuilding login, a message pops up saying there's an issue. Very dissapointed

Price, but that was three years ago. Now I'm looking for alternate options compared to the one just offered by you.

My weebly website I built on host gator just disappeared. I spent a week talking to customer service and there is nothing they could do except tell me to build a wordpress website. I would give this company negative stars if I could

Poor customer service. Sometimes it is very good. Sometimes it is not good or the person is not well instructed. I always use the chat.

It used to be good; now it's not nearly as good, but it's a pain to move hosting sites. Probably will later this year.

Every time I log into my account, I'm prompted to upgrade before continuing. I don't want this.

Your new site sucks. Login doesn't work, doesn't recognize working 2 factor codes on safari. Site navigation organization sucks, not intuitive, if you hired a firm to design this new integration, fire them and start over.

I hate the new interface. Not easy to navigate. It messed up my CodeGaurd so I can't use it. Appears authenication issues. There is a splash screen that shows up at login and I cant get rid of it. Over all impression is that you went BACKWARDS in your system upgrade. Wish you could go back. This is terrible.