HostGatorReviews 13,387

I cannot find my past invoices on your platform, and it is needed for regulatory tax filing.

Where is the access to C-Panel. The changes are awful

It used to be a great host with excellent customer service, but the service sucks now. A bunch of asians speaking poor english with insufficent technical skills. It took me four calls to get the right person to resolve something that turned out to be simple

ACCOUNT SUPPORT PEOPLE ARE LESS THAN PROFESSIONAL. THEY SAY THINGS ARE FIXED, BUT STILL DEALING WITHG SAME ISSUES

I've been with HostGator for over 10 years. I really like any company that will allow me to verify via email. I do not own a cellphone.
Google IS evil..

I been a customer for nearly a decade now and the tech support went from being the best too complete trash! Due to last transactions, I will definitely be looking into transferring my businesses.

I have not been getting the help I need with transferring my domain.

BEWARE!of host gators billing texts!
The email asked for 11 dollars and it was a scam someone charger 2 k
A few months ago they leaked my other cars also twice.

You move the support portal now I cant find anything! Total $#*!e!

Every time I have trouble logging in to see panel or web Mail, When I login right here, I still can't open. My email takes several tries then somehow I usually get in. I used to be able to login and get to it right away every time. And right now, I won't even let me leave you this rating.

Followed link from email to pay bill. It didn't. Also hard to find billing.

Quit forcing me to click through an upsell page to reach my account every time I log in.

The most recent customer service employee was clueless.

I had several misconfigurations with my accounts and it took 3 chat sessions with support to get it fixed. Just not my idead of quality hosting.

It was highly rated online and not too expensive. But there are a lot of technical difficulties.

Huge price increase a few months ago. Since then the Custo service has declined as well. Looking for a new provider.

Have a ticket with no solution in over a month! I've called, emailed, chat all of it and keeps getting "bumped" but nobody is helping me. Already looking for alternative solutions because this is disgusting business practice.

They recently migrated to a new look and new system, their costumer support used to be good, both my websites went down during their migration and they kept telling me they where going to fix it but they wouldn't, they ended up charging me a $50 fee to recover my website. Not happy with them anymore.

My domain auto renewal was mysteriously turned off so I lost my website I had been paying to keep online for many years. I'm not happy at all and support is abysmal

What happened to the control panel. I can't find it or any options!