HostGatorReviews 13,387

I love it but your chat window has no way to minimize

E-mail, unlimited shared hosting, --- just bring back the old cpanel link in a prominent way and I'm back to 5 stars.

Lots of virus and high prices i honestly started moving all our hosts out of HostGator after more than 10 years

I was looking for a host for my personal website. So far my experience has been no different than iPage, whom I transferred from.

Law support technical team please provide the best services support

Never have had any issues with host gator ever in the past 7 years

No help unless I pay. Will be closing my account soon

The whole site, and the payment systems are overly complicated, and as one has to pay one by one for every detail, it results expensive. I quite hate it (not so much as I hate BlueHost, which is a magnet for hackers, and doesn't do anything about it).

Ease of use and customer service... well, when I get someone that knows what they are doing.

It brings me facilities, great hosting and with a good price

I trust you. And i get quick responses for my concerns

Cannot contact support. No email response. Live chat does not work. Very bad experience.

Too expensive, and you're automatically billing me without asking. That annoys me.

24 hour (competent) Customer Support / Wordpress web plugin.

The handling of the backend is more complicated and has less features than before. Getting online assistance requires complicated verification processes, even if locked in.

Terrible company and support staff. Paid over $150 to get my website running and it never worked because they couldn't verify my email. No support and no refund was given for a product that never worked.

It is slow, people from chat are not useful and I am having https problems from the start that makes my navigation bar collapse. Still does it after I've changed my plan... really upsetting

Keep changing and unnecessarily adding infos, making it difficult for longtime users! I have lost data over and over,,, and the customer service not helpful! I understand one have to sale and make money, but do consider the importance of customers files as well. Not everyone is a computer ingeneer.

Cost. I'm upset by the limits placed on your pin. It needs to be a number I can remember and your system won't accept the one I want to use.

Been with you for over 10 years...if it is not broken... don't fix it. Customer service is not a the level as the earlier days, but I'm trying to manage and get pass the dialect difficulties. Overall ok.