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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Because it's renowned but it's the worst now, the design is worst their customer support is not helpful and the resources are not as promised
I chose HostGator because of it's reputation and value..
When i registered my domain you sold my information. I received 15-30 calls a day for weeks offering me web design, logos, marketing etc. I used a private number which I shouldn't have, and I know it came from you. When I called in, they gave me an email to write to which was an invalid email. Next time give users an option to OPT out. Unacceptable
The message Us box will not close. It is blocking the page.
Well-known company, I wanted a site where I had access to a database and server-side scripting so I can build the data-driven websites I want, for fun and as a learning experience.
Ease of managing the various domain websites I have.
They have excellent customer service and is cost effective.
I have been trying to create the website on my own. Some of the problems I have had are probable my own fault. I wish the Word Press help had longer hours.
I have requested several times your support for upgreding the php version in my site and you havent done it
The propagation process took too long. Others are fine.
Hostgator has just declined to the most frustrating experiences all around in the last two years. It used to be the cool and easy place to host now it's a rip off night mare
I got an alarming warning on email that says my payments are not registering. So I'm trying to fix that if in fact it's really a problem. The email came from this address: *******@movr.co.jp
The migration process has been a pain in my hearth, mind and head. I trust the representative that FIRST chat with me and eveything has been a mess since then. I´m abput to LOSE all my clients because of the delay and problems associated to this migration :( (MIG-5191)
You raised my reseller hosting by 33% without notice. Poor business after over 20 years with you!
My hosting plan changed. I purchased web hosting that included website builder. Now, with the change, I only have 3 sites when it use to be unlimited websites.
They say this is the best host i am still a beginner so i wanted to learn here.
I do not like the fact that the Message Us box comes up obstructing the interface and will not go away.
My daughter did research and read great things about HostGator.
Answer: SITEGROUND FIXED IN HOURS WHAT HOSTGATOR DID NOT OR COULD NOT FIX IN 9 DAYS
Answer: The chat will get you to someone but they will never know what to do to help you. Courteous but useless.
Answer: Hi Bill, We are most definitely a legit company. We've been in the web hosting business since 2002. We've recently been rated in #2 in the top 10 web hosting companies but The Top 10. https://web-hosting.thetop10sites.com/ You can also see our current web hosting offerings here: https://www.hostgator.com/ Please let us know if you have any other questions. Thanks! Erinn Reputation Manager for HostGator

