Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Hopper

Hopper

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Hopper?
grey stargrey stargrey stargrey stargrey star

Hopper Reviews Summary

Hopper has a rating of 2.6 stars from 3,445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 11th among Travel Deals sites.

service
673
value
648
shipping
277
returns
471
quality
555

We monitor reviews for authenticity

Peter S.
1 review
0 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

So far so good
January 11, 2020

So far so good. Tracking prices to Europe from Atlanta in June.

Date of experience: April 21, 2020
Margaret D.
1 review
0 helpful votes
Follow Margaret D.
Unfollow Margaret D.
Share Review
Report Review

Love this app
January 11, 2020

Love this app. I get immediate notifications of price changes and outlook. Great app for travelers.

Date of experience: April 21, 2020
Brian P.
1 review
0 helpful votes
Follow Brian P.
Unfollow Brian P.
Share Review
Report Review

There's life before and then after you download this app

Date of experience: April 21, 2020
Diane I.
1 review
0 helpful votes
Follow Diane I.
Unfollow Diane I.
Share Review
Report Review

I love hopper, the app generates cheap flight without asking for a huge commission. And, they solve any problem you have. Would use again.

Date of experience: April 21, 2020
Margaret Q.
1 review
0 helpful votes
Follow Margaret Q.
Unfollow Margaret Q.
Share Review
Report Review

This is a wonderful tool able to track price, provide notifications and make some travel plans.

Date of experience: April 21, 2020
Scott K.
1 review
0 helpful votes
Follow Scott K.
Unfollow Scott K.
Share Review
Report Review

Excelente, buenos precios.. mejor que cualquier otra página.. ya he viajado, todo perfecto...

Date of experience: April 21, 2020
Mary R.
1 review
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Share Review
Report Review

It's great app
January 9, 2020

It's great app. I love it ! Help me.to look for the cheapest flight in trips that I am intrested in . I strongly recommend it.

Date of experience: April 21, 2020
Alex Q.
1 review
0 helpful votes
Follow Alex Q.
Unfollow Alex Q.
Share Review
Report Review

Love this app!
January 10, 2020

Love this app! Always keeps me updated on the best flights and prices

Date of experience: April 21, 2020
Laura P.
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

5 stars
January 9, 2020

5 stars - really works - nice filters and will save you a lot.

Date of experience: April 21, 2020
Jay S.
1 review
0 helpful votes
Follow Jay S.
Unfollow Jay S.
Share Review
Report Review

I got the deal of a lifetime thanks to this app. It helped me plan my travel around the most cost effective days! I will use again

Date of experience: April 21, 2020
Steve A.
1 review
0 helpful votes
Follow Steve A.
Unfollow Steve A.
Share Review
Report Review

J'ai toujours utilisé cette appli qui me prédit si le prix du billet baisse ou va augmenter avec une notification mais depuis quelques temps, plus moyen d'avoir de notification, ni d'en faire avec une nouvelle recherche et plus de prédilection. Y'a t il un bugg pour le moment. Merci du retour.

Date of experience: April 21, 2020
Jessica O.
1 review
0 helpful votes
Follow Jessica O.
Unfollow Jessica O.
Share Review
Report Review

This has been a real godsend. It has helped me locate huge bargains on tickets! I love it!

Date of experience: April 21, 2020
Ben T.
1 review
0 helpful votes
Follow Ben T.
Unfollow Ben T.
Share Review
Report Review

Algunas opciones son confusas pues tengo dos búsquedas al mismo tiempo y los resultados se presentaban con poca claridad, pero fuera de eso, muy bien la app!

Date of experience: April 21, 2020
Barbara N.
1 review
0 helpful votes
Follow Barbara N.
Unfollow Barbara N.
Share Review
Report Review

Really a great way to let Hopper do the work of finding the best prices while I am doing life :)

Date of experience: April 21, 2020
Karen M.
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

So excited over the color coded monthly calanders and the options on when to travel. I also like the future predictions of rates increasing or decreasing. I have recommended this App to friends and family because of all it offers

Date of experience: April 21, 2020
William A.
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

After some struggle and a bad review I could reach someone in Hopper that could actually help and solved my issue, thankfully it is all solved, I'm not 100% sure but I think I would give it another try in the future. If you consider my suggest: stop overusing your chat bot, make your chat operators not use pre-formatted answers, do something more humanized, keep customers updated with statuses without the need to ask for it.

Date of experience: April 21, 2020
Bill G.
1 review
0 helpful votes
Follow Bill G.
Unfollow Bill G.
Share Review
Report Review

I just got an alert that a flight I was looking at is now cheaper. Love this app

Date of experience: April 21, 2020
Steve P.
1 review
0 helpful votes
Follow Steve P.
Unfollow Steve P.
Share Review
Report Review

I love the opportunities to look at several different options for trips, and get quotes for the cost. It's quick and convenient.

Date of experience: April 21, 2020
Ruth H.
1 review
0 helpful votes
Follow Ruth H.
Unfollow Ruth H.
Share Review
Report Review

Great way to travel cheap and stress free! I've already booked one flight and plan to use this app again in the near future!

Date of experience: April 21, 2020
Jim U.
1 review
0 helpful votes
Follow Jim U.
Unfollow Jim U.
Share Review
Report Review

Thank you guys for arranging the happiest trips of my life.

Date of experience: April 21, 2020

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


+500
See all photos