Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Hopper

HopperReviews 3,445

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Hopper?
grey stargrey stargrey stargrey stargrey star

Hopper Reviews Summary

Hopper has a rating of 2.6 stars from 3,445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 10th among Travel Deals sites.

service
673
value
648
shipping
277
returns
471
quality
555

We monitor reviews for authenticity

Charles M.
California
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Great app that comes in handy while watching flights. Gives great updates on prices as they change. You might get lucky a catch a deal from it. Helped me fly to Hawaii. You can go wrong with this app.

Date of experience: December 5, 2019
Daniel S.
California
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

We have saved soooooo much money utilizing Hopper and watching the prices. Would highly recommend it to anyone...especially if you can plan ahead and have a little flexibility in your travel schedule.

Date of experience: December 5, 2019
Christine M.
California
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

La app aún no la he probado, se ve de buena pinta pero quisiera que pusieran en español las cosas. Ojalá utilizando la app me ayude y siga utilizando... Ganan ustedes, gano yo... Ganamos todos :)

Date of experience: December 5, 2019
Amanda F.
California
1 review
0 helpful votes
Follow Amanda F.
Unfollow Amanda F.
Share Review
Report Review

Really easy to book with, and fast to just check how much a flight would cost out of curiosity. I have a flight booked with them that got cancelled and they resolved my issue perfectly within 24h

Date of experience: December 5, 2019
Paul Q.
California
1 review
0 helpful votes
Follow Paul Q.
Unfollow Paul Q.
Share Review
Report Review

The updates to the "watching" trips should also have a flight update when they change. Unless you view flights you would never know same options may no longer be available for the advertised price!

Date of experience: December 5, 2019
Chris R.
California
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Share Review
Report Review

Won't let me sign in
September 15, 2019

Won't let me sign in. Tries to make me sign up. Then when I enter in that info it says user email already registered. Also would be better if I could watch a route rather than entering in fly dates.

Date of experience: December 5, 2019
Donna S.
California
1 review
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Share Review
Report Review

I picked some random dates to fly up to visit my grandma - not really expecting to be able to afford the trip. when I got a notification for a HUGE drop in price, I had no choice but to go for it.

Date of experience: December 5, 2019
Stephen L.
California
1 review
0 helpful votes
Follow Stephen L.
Unfollow Stephen L.
Share Review
Report Review

great app for finding constantly updated prices and advice on whether to buy or wait for a better deal. only downside is lack of info re EXTRA airline costs like seat allocation and baggage fees.

Date of experience: December 5, 2019
Margaret Z.
California
1 review
0 helpful votes
Follow Margaret Z.
Unfollow Margaret Z.
Share Review
Report Review

This app is spot on and alerts me right away regarding flight prices. One filter I would like to see is being able to watch certain airlines as opposed to all airlines. I favor a few over others.

Date of experience: December 5, 2019
Jeff U.
California
1 review
0 helpful votes
Follow Jeff U.
Unfollow Jeff U.
Share Review
Report Review

Great place to look for flights and all for your trips, the prices are amazing and it'll let you know at the exact time when they're the lowest so you can go ahead and book them saving thousands

Date of experience: December 5, 2019
Jessica K.
California
1 review
0 helpful votes
Follow Jessica K.
Unfollow Jessica K.
Share Review
Report Review

HOPPER is definitely my favorite app & site for travel. Especially when planning a new trip when I don't want to overspend. They found flights and airlines before I knew the routes had changed.

Date of experience: December 5, 2019
Kathleen V.
California
1 review
0 helpful votes
Follow Kathleen V.
Unfollow Kathleen V.
Share Review
Report Review

Works well for search and price alerts. Pro tip, wait a day or two, your flight price offers will yo-yo don't worry, third or fourth price offered over the next few days will likely be a steal!

Date of experience: December 5, 2019
Sandra Z.
California
1 review
0 helpful votes
Follow Sandra Z.
Unfollow Sandra Z.
Share Review
Report Review

Problem with buying flights, the assistance doesn't assist at all.. At least I had my money back, anyway it's useless to find cheap flights , but I suggest you guys to buy them somewhere else.

Date of experience: December 5, 2019
William D.
California
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Tells me when prices change and in the app indicates which days are more/less expensive to fly on. Given your dates, it'll tell you whether or not it expects the price to increase or decrease.

Date of experience: December 5, 2019
Sharon J.
California
1 review
0 helpful votes
Follow Sharon J.
Unfollow Sharon J.
Share Review
Report Review

Every time that I have to book a vacation, the finger biter is the flight cost. Hopper always lets me know the absolutely best time to book a flight. You make my life easier Hopper. Thank you.

Date of experience: December 5, 2019
Joe O.
California
1 review
0 helpful votes
Follow Joe O.
Unfollow Joe O.
Share Review
Report Review

This app has been exceptional. I'm in a really busy period of needing to rapidly book flights and making multiple plans, and this app has been an absolute life saver. Would 100% recommend!!

Date of experience: December 5, 2019
Amy L.
California
1 review
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

Déçu de la prédiction des prix qui est censé descendre, j'attend donc malgré un prix convenable, pour qu'ensuite le billet augmente de 200 euros. Je ne conseille pas cette application.

Date of experience: December 5, 2019
Melissa B.
California
1 review
0 helpful votes
Follow Melissa B.
Unfollow Melissa B.
Share Review
Report Review

I have been using this app for over a year. absolutely reccomend this site for searching flights. The app even watches flights for best deals while you r off doing other things. FIVE STARS

Date of experience: December 5, 2019
Melissa X.
California
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

Simple to use, but I managed to find a much cheaper price myself. I'm not sure if hopper is taking a cut or whatever but isn't that the whole point of the app? To find the cheapest price?

Date of experience: December 5, 2019
Maria B.
California
1 review
0 helpful votes
Follow Maria B.
Unfollow Maria B.
Share Review
Report Review

I like this app but wish it also had an option to find the best fares on any date instead of having to select specific dates. Good for tracking fare trends on a trip with specific dates.

Date of experience: December 5, 2019

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


+500