Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
We monitor reviews for authenticity
Cindy was very nice, friendly, helpful and concerned about the problem I was having. She sent me to the correct department.
Reply
Toni was on top of her game, she knows the product, was very helpful and very patient working with me.
Reply
Johnnie Whitley was patient, caring, professional, and was able to bring me back to homes.com
Reply
Toni was pleasant and helpful. Willing to work with me to meet my needs. Ive hung up on numerous Homes.com calls but Toni kept me on the line and sold me two zips
Reply
Johnnie was very helpful. Very nice to work with over the phone.
Reply
The customer service rep that called was very polite. And walked me thru each step patiently too! Not a lot of service in today's market that is helpful and polite! I appreciate when I do receive a respectful servicer.
Reply
Jennifer was great! Super friendly, knowledgeable, and fun to work with.
Reply
Audwin was very helpful and was able to give me clear explanation s of questions about a website. He also helped me with a billing question
Reply
Dion was amazing! He was very professional, always on top of things, very thorough and a pleasure to deal with. I felt like he knew what I wanted and did his best to get me there. I would be very happy to work with Dion again and refer my agents to him.
Reply
In my opinion, I have received better leads through Homes.com versus the other competitor.
Reply
Fitema, was so kind and explained in detail all our options. She worked at getting us the best deal possible. I am looking forward to partnering with Homes.com in 2020 to make it the best year yet.
Reply
Extremely well. Fatima followed up, answer all questions and did not demonstrate 'hard sell' that for me would have been negative. She was very efficient
Reply
Travis was so great to work with. He is kind, attentive and efficient. If you are looking for quality service, choose Travis and you will not be disappointed!
Reply
I enjoyed talking with Maureen Mongrain she was so helpful and helped me to understand the Homes.com process.
He was great now just need the leads to start rolling in.
Reply
Jennifer was very professional and answered all of my questions immediately.
Reply
Travis was very patient and answered ALL my questions and concerns.
Reply
Jamie was very friendly and knowledgeable. I enjoyed working with her.
Reply
Lonnie was very patient with me and seemed very knowledgeable.
Reply
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account