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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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2 reviews
0 helpful votes
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Cindy was very nice, friendly, helpful and concerned about the problem I was having. She sent me to the correct department.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Toni was on top of her game, she knows the product, was very helpful and very patient working with me.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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Johnnie Whitley was patient, caring, professional, and was able to bring me back to homes.com
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Bradley D.
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Toni was pleasant and helpful. Willing to work with me to meet my needs. Ive hung up on numerous Homes.com calls but Toni kept me on the line and sold me two zips
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lisa R.
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Good info and very helpful. Enjoyed our visit!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Johnnie was very helpful
January 15, 2020

Johnnie was very helpful. Very nice to work with over the phone.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Denise M.
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The customer service rep that called was very polite. And walked me thru each step patiently too! Not a lot of service in today's market that is helpful and polite! I appreciate when I do receive a respectful servicer.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Jennifer was great!
January 16, 2020

Jennifer was great! Super friendly, knowledgeable, and fun to work with.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Audwin was very helpful and was able to give me clear explanation s of questions about a website. He also helped me with a billing question
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Dion was amazing!
January 17, 2020

Dion was amazing! He was very professional, always on top of things, very thorough and a pleasure to deal with. I felt like he knew what I wanted and did his best to get me there. I would be very happy to work with Dion again and refer my agents to him.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Eddie R.
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In my opinion, I have received better leads through Homes.com versus the other competitor.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Cece M.
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Fitema, was so kind and explained in detail all our options. She worked at getting us the best deal possible. I am looking forward to partnering with Homes.com in 2020 to make it the best year yet.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Extremely well
January 18, 2020

Extremely well. Fatima followed up, answer all questions and did not demonstrate 'hard sell' that for me would have been negative. She was very efficient
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Katie W.
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Travis was so great to work with. He is kind, attentive and efficient. If you are looking for quality service, choose Travis and you will not be disappointed!
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Date of experience: April 21, 2020
2 reviews
1 helpful vote
Follow Tammy F.
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I enjoyed talking with Maureen Mongrain she was so helpful and helped me to understand the Homes.com process.

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Evan I.
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He was great now just need the leads to start rolling in.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Holly B.
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Jennifer was very professional and answered all of my questions immediately.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lenae X.
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Travis was very patient and answered ALL my questions and concerns.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jennifer U.
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Jamie was very friendly and knowledgeable. I enjoyed working with her.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Joanne L.
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Lonnie was very patient with me and seemed very knowledgeable.
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Date of experience: April 21, 2020