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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Mallika I.
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His time is too tight. I am still at the same understanding with your system. He did not have time or ability to show me what I expected.of this conversation. It is not his fault I guess that because he was not given enough time and resource to help with my questions
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Robin S.
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I have had qualified good leads not a bunch of junk

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Sheila X.
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So far the customer service is great. I got my first lead today after just signing up yesterday. Excited to see where this takes my business.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I get tons of sales calls for products and services. Chrystina was by far the most pleasant salesperson to call me. She was able to quickly run through the products and get me set up with something I was comfortable with. Now I am signed up and hoping for great success!
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Date of experience: April 21, 2020
1 review
1 helpful vote
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Not getting any activity so far I received 2 rental inquiries received another call for a property that was not even active? Not sure why that was even an inquiry? Had to call in customer service because my homes.com contact number was listed with an Attorney so I was getting a few of those calls. I researched the homes.com # and confirmed it was an active attorney office. Customer service reissued a new home.com number. Can the zip code be changed?
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Maggie J.
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The agent forward my message to the correct department. No issues!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Bob Q.
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Trina was very professional and not pushy. She explained the program without over or underselling.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Cassandra E.
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Jaime was great, informative, and helped me get what I was looking for! I am new to Homes.com but I'm hopeful I will like it and see the value. Thank you.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Monet did a great job!
January 28, 2020

Monet did a great job! She was very professional and personable. She did a wonderful job explaining the products you have available. I am looking forward to receiving and working on these leads.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Fitema was great
January 28, 2020

Fitema was great. She is very knowledgeable and was able to help me understand the options available to me.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Francine B.
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I'm signing up with Homes.com today and Sonam Gill was very pleasant to work with. Her explanation of the program was professional and to the point.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jessica K.
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He answered all my questions and fixed my profile quickly. Great customer service.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Doreen V.
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Chris was friendly and helpful. He got us the service we need at a good price. Great service.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Bruce was very helpful
January 29, 2020

Bruce was very helpful. Not satisfied with the product at all
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Date of experience: April 21, 2020
1 review
0 helpful votes
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T. J
January 29, 2020

T. J. has remained in contact with me for some time now. He followed up with me consistently with the intentions of helping me to grow my business. I look forward to seeing how Homes.com will help me succeed. Thanks T. J. for inspiring me!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Thomas H.
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Spoke with a great sales rep who kept an eye on the zip code I wanted!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow April H.
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He provided me with the best service that I have ever had through a phone conversation. He was patient, knowledgeable and conveyed information in an easy to understand manner. FIVE
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Roric D.
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The on boarding guy, George, was pretty good. We went through the site, and checked the key features out. Sadly, when it came time to visit the website, search my recently purchased zip codes, and see my ad, we saw only my competitors. George told me that my profile may be paused, since it only affords a certain number of impressions. When Frank Mollo sold me the package, he told me that for the agreed upn fees, I would be getting one third of each of those 3 zip codes, along with Trish Sterling, and Jeff Franklin. I saw both competitors, Jeff & Trish, every time, but not once did we see my profile. I feel as though I have been sold something that is very different from what is being delivered, and would really appreciate someone helping me get this right, or get my money back. Sincerely, Roric Fischer *******622 *******@gmail.com
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Rochelle I.
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All has always been very nice although this person was very informative and easy going!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Vicki L.
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Nice fellow pleasant to deal with answered my questions.
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Date of experience: April 21, 2020