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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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2 reviews
0 helpful votes
Follow Richard X.
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He was very knowledgeable and explained in detail all information.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jim Q.
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Chassity did a very good job of representing the benefits of homes.com. She followed up on time and regularly as we prepared our 2020 marketing plan. I am hopeful that homes.com can deliver a beneficial value proposition.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Great Service, Communicates well on the topic main point.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Tammy Y.
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I have only received 2 leads. I was told the area codes produce a lot so why am I only getting one for each zip code? If this stays this way I will be terminating.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very pleasant, and helpful! Explained the program and helped us make a decision. Jamie should get a raise!
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Date of experience: April 21, 2020
1 review
10 helpful votes
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I am so pleased and impressed with the experience I had with Homes.com. The customer service number was easy to find online, a representative picked up the phone within a minute of me calling, and he was able to help me with our team's listing almost instantly. Especially in comparison to zillow's non-existent customer support, Homes.com exceeded my expectations to say the least. Thank you again for your help. Wishing the customer service team a happy holidays and a happy new year!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I have several products from Homes.com and it is solely because of Monet. She explains the product and is very charming and competent about the program.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Donna Z.
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Marcus was fine just waiting for a call back from your accounting department
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Sue H.
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Luke was very succinct and informative. He convinced me to give Homes.com a try without being pushy. I really appreciate that.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow EuNice L.
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Customer service was very good and informative.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Johnnie was great
December 23, 2019

Johnnie was great. He is very easy to speak to and was not pushy at all (this is a huge thing for me). He spoke with the heart of a teacher and not a sales person which is the main reason I decided to give him a few minutes to tell me about the program. I am very pleased with my call and I look forward to working with Homes.com.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Melanie K.
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James was helpful in answering all questions and in helping setting up the dashboard
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Daniel Y.
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Very professional, pleasant to work with. I got what I needed taken care of, Thank you
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Leonard D.
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Very satisfied with John's knowledge of my market area, and he was able to answer all my questions and concerns. I've tried several programs like this in the past without much success. I'm really hoping this one works!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Chris M.
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I have been signed up for a month now and have yet to receive 1 single lead. I was told I would receive around 7 leads a month. I would have even been happy with 1-2 leads however, nothing yet. If it's because I didn't do that webinar, I will be even more upset. Why would that not have been told to me in the beginning...? Hopefully the leads will start and come as promised.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Excellent call
December 27, 2019

Excellent call. Rico was able to find what we needed by county which isn't how they normally search. Helped us target the markets we wanted.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jennifer I.
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Monet was courteous and answered questions professionally.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Shawn J.
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James did a nice job explaining everything and set up my personal information, etc. very quickly.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Smooth process
December 30, 2019

Smooth process - looking forward to the partnership
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Rico was knowledgeable and non aggressive. After checking, I found that the information that he gave me was correct and the best fit for me.
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Date of experience: April 21, 2020