On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
We monitor reviews for authenticity
Hopefully everything moves along better this time than last.
Reply
Johnnie was very helpful in explaining and locating areas available
Reply
Excellent customer service. She knew I was already familiar with Homes.com so quickly went through everything but focused on what I was missing.
Reply
Homes.com will not respond to my requests to combine or remove extra profiles
Reply
Great personality and excellent product knowledge. I look forward to the success I will see through your referrals.
Reply
Christopher was very helpful and answered all my questions thoroughly and accurately. I would definitely recommend him to any agent looking for excellent customer service.
Reply
Waited on hold, then advised I wanted to cancel my account. Transferred to the cancelation department that never answered. Why cant the person I called do what I wanted?
Reply
Marcus was very nice. However I have been waiting almost 2 hours to speak to someone about closing my account. The live chat have me second in line for quite some time. I often receive texts and calls wanting me to buy additional zip codes but suddenly no one is available to close my account. Very disappointed
Reply
Representative was very knowledgeable. Thank you
Reply
I'm looking forward to seeing the results. Nate was very patient with me and was able to answer my questions.
Reply
Raven was excellent, skilled in making the corrections I requested and patient with a not so tech savvy Realtor. Thanks for your help!
Reply
I am a new advertiser on Home.com. I have not used the services before and I can not rate their products yet. To be honest, I am skeptical of these types of advertising services and have not had great experiences historically. However, Shalynn my sales rep took the time to work with me and she is the reason I am a new customer. She listened to my feedback and took the time to develop a trail program that will hopefully work great for both of us. Most advertisers in this space over promise and under deliver. Shalynn, focus on building a relationship vs getting a sale is what sold me. Now Homes.com just needs to deliver results.
Reply
I felt like Maya was personable and definitely believes in the product. I felt like I had to try it for building my brand as a new agent.
Reply
Very friendly and to the point. Didn't sound like a written speech or sales pitch which I liked.
Reply
Have not seen many leads and those that I have have been dead ends
Reply
Not many leads turned out to be worth anything.
Reply
He did not help me and transferred me to someone else that could. Still waiting to speak with someone.
Reply
I decided to try Homes.com but only because I think that Katrina was a great salesperson, she told me everything I needed to know about this program and answered every question no matter how small with much detail.
Reply
Great by following up and keeping me informed of the price change for the areas I was interested in. He's friendly and have good product knowledge.
Reply
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account