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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Allison W.
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Tremaine was awesome to work with to establish my joint venture with Homes.com! He took the time to explain all of the advantages of the different levels that Homes.com offers to agents. There was no question that he couldn't answer. It was expressed to me that Homes.com works for the agent to be successful, and I like that mindset!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very dissatisfied and I want to cancel and get a full refund! I have only had 1 contact! Jamaal says he has done all he can and that this is the way this type of marketing works but that wasn't they hype I got from the salesperson. Please refund me and cancel my service.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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He called on time and was able to walk me through the website so that I could understand -
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Jeff was very nice and polite, He did what was ask and kept me informed.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Excellent
September 6, 2019

Excellent. I called for assistance in editing a website page and she walked me through the process so I can make the updates. Thanks!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Lonnie is ALWAYS happy to help navigate us through any issues. His phone skills and polite manner are very appreciated by our office! He is quick to fix any problems we have on the site.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Meshele S.
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I have only received leads for homes from a local trailer park. 7 leads, all under $60,000, all looking at mobile homes. Mobile Homes are not considered Real Estate in Florida. Unfortunately I am locked into a 6 month contract for something that is proving useless.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Chris was great
September 6, 2019

Chris was great. He answered all my questions and explained everything with patience and ease.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Raven did a wonderful job in walking me through my program with Homes.com. Thanks, Raven!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Great service
September 6, 2019

Great service- Christopher was very knowlegeable... Just concerned about the BAD LEAD for a manufactured home on rented land- I can't sell this type of property.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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This is my second experience Homes.com I think I blocked the first round out, I didn't realize it until I updated my password. The salesmanship and service have been nothing less than outstanding! The quality and professionalism of my interaction with Homes.com, so far, is one of the best experiences I have ever had in my 16+ years in Real Estate (billion of sales calls.) I am looking forward to the results. Somebody is hiring and training well!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I work with many 3rd party RE sites and every time I call Homes.com someone answers and is kind, friendly and helpful. I can not say any of that for the other sites I have to work with so... job well done!
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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Good help
September 10, 2019

Good help. Good knowledge, very nice. Thanks.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Eunice N.
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Customer service was very friendly and polite. Service provider Candy answered all of my questions and even sought after answers for clarification. It was a pleasure working with you today.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Not satisfied
September 11, 2019

Not satisfied. I will not renew my subscription when it is over
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Kathy R.
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Thorough and didn't waste my time. Very helpful.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Adriana F.
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This rep needs to learn to speak less and say more. Also slow down and take cues from the customer he talks to. Not a good experience.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Candy was personable, kind, and understanding. She was very knowledgeable and was able to answer ALL are my questions. Her experience as a realtor assisted with finding the right package for me. I couldn't say no to the deal she gave me.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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The customer service gal was very nice, polite and helpful.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lisa A.
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Lonnie was very nice and professional. New exactly what the problem was and fixed it immediately
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Date of experience: April 21, 2020