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Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Lonnie was very helpful and knowledgeable! Thank you Lonnie!
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Excellent Customer Service! Kevin was very helpful, answered all my questions, and was very polite!
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My representative (Herb) was awesome... I think it actually took a couple weeks to finally sign up. But he was patient, explained the entire service thoroughly and answered every question I had. We found the best plan for me and now I am a happy homes.com client. Thanks Herb for all your help and patience.
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What can I say, I thoroughly enjoy speaking to Cate when I call in with a problem/question. She is patient, professional, helpful and makes me laugh through the experience of having senior moments (forgetting what to do - LOL)...! If you had a rating system from 1 (lowest) to 10 (highest), I would give her 100% - A++++++. I can't thank her enough.
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The customer service thus far has been nothing short of excellent. Homes.com should really be proud of employees to take time to listen and understand what the customer wants.
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Chris was very helpful in setting up my site. I really appreciated that he was prompt and professional. Thank you Chris!
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I had a pretty good experience as Fitema convinced me that I needed your services to increase my exposure! Fitema was very familiar with your products and services and was very professional in her approach!
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Lonnie made my job very easy. He's very professional.
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He's awesome he spent 49 minutes on the phone to ensure compliance with Homes.com what a great asset to your organization.
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Very polite and thorough in explaining things.
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Regina was very professional, & quickly helped me with my office's website request. Thank you!
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I don't recognize Sarah's name, however I had excellent experience yesterday (Sept 12) with Jackie and then with Damond. I was disgruntled over the limited number and quality of leads for the amount I was spending, but both Jackie and Damond brought me into a more attentive realization that I need to make some effort to gain the benefits. I was very pleased with both of them.
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Quick and easy information about to cancel my subscription. Did have to email in order to cancel subscription. Would have been helpful to do it all in one step.
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Quick, simple instructions to solve my problem
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Ebony (Pittman) was very professional, helpful, and answered all my questions clearly.
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I had no intent on buying this service, but really wanted to buy something from Euguene Little. He's a real value added to Homes.com
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Alexandra was outstanding. She is the reason I signed up. Please extend my personal gratitude to her.
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Very personable and helpful. Not overly pushy, which is a huge relief!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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