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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Wayne T.
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Dallas took the time to thoroughly answer all of the questions that I had.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Amy G.
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Dallas & Christina were wonderful! I receive many, many phone calls for advertising and was in a hurry, but Dallas' explanations, professionalism, and product fit my needs! Thank you both!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Prompt, direct, friendly, and efficient! Thank you Cate for answering my questions!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Rod did a great job... but for for someone in the website business, your website sticks for logging into to update the billing!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Herb is amazing!
August 8, 2019

Herb is amazing! Loved him! Made this process really easy for me!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Thank you for the help. Regina Joseph was Great!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Nice product..
August 9, 2019

Nice product. Brings up many possibilities not easy to find if available...
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow margaret P.
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Didn't get what I called for and very disappointed in the service
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lane V.
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After speaking with several men from this company, explaining the problem I was having, Cate was the ONLY person who actually listened and solved the problem. All of the male reps continued to lead down the rabbit hole and NOT solve the problem. Cate solved the problem. She was kind, not condescending and by listening she quickly assessed and solved the issue
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mollie F.
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Chassity was very professional and helpful. I appreciate her patience with me and all of my questions that she so courteously answered.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I get phone calls on a daily basis from companies wanting to sell me something. The phone call I received from Jeff Hammaker at Homes.com was more about his ability to help me to get started. This call was different! Jeff helped me to customize a plan to fit my budget. This call wasn't about how to take something from the consumer. It was all about helping me. Jeff EARNED my business!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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TJ was very responsive and patience with my questions. He was able to thoroughly explain the process and how an agent can market themselves on homes.com. Even after signing on, he was still able to communicate promptly.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I am very satisfied with my introduction to Homes.com.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Marvis G.
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Ebony went above and beyond to help me get signed up for a second time. I could not move forward the first time we talked but she promised to followup with me in a few months and she did. She also made it possible for me to be able to side up this time by providing me with an affordable option. I really appreciate the fact that she was not a pushy sales person.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Wendy Z.
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I called to request that a zip code be changed, because that is what my sales account mgr told me to do. Cust. Service said they could check with supervisor and call back next day. Never heard another word. So my issue has never been resolved. My office is moving from ******* to *******, so I would like to rearrange my services accordingly.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Zenobia A.
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Wonderful customer service, Johnnie made me feel more like he was a friend trying to lend a hand instead of a sales persons attempting to make commission.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Sylvia N.
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James was very patient and helpful getting me started with my log in.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Dennis Z.
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Sales people are most cordial. Receive fewer leads than I had hoped.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Sean O.
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So far the one lead I received was already working with someone so the lead gen has been light. Service has been =very good from Homes.com agents
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Kevin was very helpful and timely. I could easily under stand him.
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Date of experience: April 21, 2020