On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
We monitor reviews for authenticity
Bruce was great on the phone. My criticism would be if you are going to have an option for emailing customer service they should have a faster response time.
Reply
So far, I've gotten two homes sold that Homes.com has sent me. I'm very pleased with my results so far and very pleased with my representative, Katrina
Reply
Cate was a great partner who was able to get us to the end result. The process of providing Cate access to my emails is arduous at best. However, with her patience and instructions we made it. I truly appreciate her help. We are in the activation stage at this point. Thanks
Reply
What a wonderful experience! The customer service is awesome. Ebony was friendly, interested, informative and overall wonderful to work with. I look forward to a long business relationship with homes.com, mostly because of Ebony!
Reply
Quick easy response to my issue resolved with 1 call.
Reply
Robert was very patient and provided what was needed. I'm still not sold on the product I have purchased from Home.com.
Reply
I appreciate Sarah taking time out to review and follow up with me.
Reply
Sam was very helpful and willing to answer all questions.
Reply
Great customer service. Very knowledgeable and friendly. My questions were answered and I received guidance to help with future changes to the website.
Reply
Customer service thus far has been fabulous. Can not rate product yet
Reply
The sales person I spoke to was really good. I felt like he was very direct but friendly. My phone time is valuable and he did not waste time.
Reply
Kevin was extremely helpful and is handling a challenge with Facebook very well. We appreciate his tenacity and have all the confidence he will get the name changed with Facebook.
Reply
I notified that the listing showing on my dashboard was incorrect. Just advised Raven that my cell number on the three ads she sent is incorrect.? Not a very good start ehThe email showing below is my correct email.
Reply
Mark did a good job describing the product and answering my questions.
Reply
I have only received two leads in the duration of time I have been signed up thus far. I pay $200.00 a month
Reply
Jeff was great, He was very helpful throughout the process
Reply
Lonnie resolved my problem with the website in a timely manner... gave me a call back. I appreciated his help.
Reply
Liz was very friendly and detailed. I felt comfortable committing to homes.com after speaking to her.
Reply
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account