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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Scott F.
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Very knowledgeable, fast and took care of the request. Great experience!
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow mac R.
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Shay hustles, if she lived in Orlando I'd offer her a job. I know it took her a while to close me but she stayed on top of things. I appreciate that. (ps i know im putting my email on the bottom of this - please dont add me to any mailing lists, I will likely unsubscribe and no longer want to do business if I'm solicited by email about roll outs, helpful tips, or any other mass marketing. That being said if shay wants to call or text for any of the above, she's more than welcome. I'm not a fan of RECEIVING mass marketing personally, especially by email)
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Kevin was excellent in answering my questions.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Scott T.
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Rick Clifford was very professional and helped smooth over the marketing I bought but was first unsatisfied. Feeling better about the product now and certainly the customer service. Thank you
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Date of experience: April 21, 2020
1 review
0 helpful votes
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The customer service I received was excellent. All my questions were answered and I received the help I was looking for.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jessica O.
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He was nice, made everything simple and answered all questions!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Kathey S.
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Cate was very helpful. She was friendly and professional and was very familiar with your product in order to walk me through a solution. Thank you.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very easy to work with. Raven did a great job explaining the program and giving me an overview of what Homes.Com has to offer
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Noel D.
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Agent was very helpful and polite. Could not be better.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Shay was AMAZING!
July 23, 2019

Shay was AMAZING! Follow up was too knotch, she found answers to all of my tedious questions. I'm an analytical millennial business student/realtor. There was not one question she didn't have or find the solution to. Her energy was also amazing and I'm not I never really believed in paying for leads, but we have a lofty goal to polish off our year and this just FELT right! Shay definitely facilitated that feeling, sharing her company values with me, which were important to me, and just being 100% authentic with me. In this business we don't have a ton of extra time, she was direct and sincere and that made all the difference! My partner and I are now SO stoked to see where this takes our business. Thanks Shay!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very knowledgeable and gave a pitch that convinced me to at least do a trial run, if nothing else
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Bette R.
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Ebony was very engaged in her presentation and give me an excellent overview of the product and how it would work. She was able to address all of my specific questions and show me the value of working with Homes.com
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Date of experience: April 21, 2020
3 reviews
0 helpful votes
Follow Michael H.
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I'm rating Homes.com 3 stars, but 5 stars for the helpfulness of customer service. I am now 3 weeks into a multi zip code campaign, and have yet to receive 1 lead.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Cindy is very polite, professional and resourceful... all of which a Realtor appreciates. Cindy made me feel that if I have any future issues I am welcome to reach out to her to address the issue or direct me to the right person. Working with Cindy has been a pleasant experience.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Eugene was very knowledgeable and able to answer my questions.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Donna F.
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Very informative and helpful young lady. She went above and beyond explaining the system and setup. Will refer others to her to join homes.com
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Andrea V.
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The price and term were the only thing that drew me. The sales person was just that a "sales person". You can tell that they practice the sales scripts and rebuttals. It's worth a shot but the sales person didn't instill much confidence.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Kevin was very nice and helped me to figure out the issue.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Thanks to Fred!
July 25, 2019

Thanks to Fred! He really worked to make sure that I got the best bang for my buck!

Date of experience: April 21, 2020
1 review
0 helpful votes
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Regina was extremely professional, attentive with her help and answered all my questions. Thank you.
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Date of experience: April 21, 2020