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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Ron Q.
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Very informative, Jason walked me through the setup process and answered all my questions
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Kathy B.
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I would rate the service and products as a 5. However, it did not produce any viable leads for me.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I have not had any interaction with Jamaal Davis. I had an initial call with Mashonda Askew. She was helpful and waiting to hear next steps.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Tim and Raef listened to my concerns regarding updates to my website. Theyresearched solutions and implemented them. I appreciate their dedication. This took time and involvement above and beyond their usual duties!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Not happy we can no longer have reviews/testimonials being added on our profile page.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very Friendly and answered my questions. I am looking to terminate my service at the end of JUne 2019
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Diana X.
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Very pleasant and knowledgeable service rep.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Marlene G.
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He was very helpful and put my mind at ease.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Joanna P.
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Sarah did an super job of explaining the process of setting up my account with Homes.com. She is an asset to your company. Enjoyed talking with her. Thanks so much, Joanna
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow DeEtra M.
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Customer service is professional and issues are taken care of in a timely matter but the product is not useful for me at this time.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Chana O.
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Took my credit card information to update billing
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Carrie Z.
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Homes.com products and customer service has been great. They are on top of what they do and when we have had to speak with the customer service end, the staff has been professional and quick to answer and fix our problems. Would definitely recommend their services.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Catherine R.
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Your representative was wonderful. Unfortunately I no longer have need for the product or alternative products offered.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Tana I.
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Outstanding and expedient service which I greatly appreciate!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Aaron D.
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Robert helped us update our payment settings. He was very helpful
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mary O.
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Cate is very knowledgeable, professional and friendly! Thanks for getting my profile setup correctly!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Chris C.
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Thanks so much for your assistance in getting my account connect to my listings.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lania N.
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Roth provided exceptional customer service. He was able to answer my questions and fulfill my request in a timely manner.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Brandy L.
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Kevin was very professional and super helpful!
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Lisa K.
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Mr. Brown's level of service was outstanding. He answered my questions in detail. I have a greater understanding of how this product works and what I can potentially expect from my investment.
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Date of experience: April 21, 2020