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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Very informative, Jason walked me through the setup process and answered all my questions
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I would rate the service and products as a 5. However, it did not produce any viable leads for me.
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I have not had any interaction with Jamaal Davis. I had an initial call with Mashonda Askew. She was helpful and waiting to hear next steps.
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Tim and Raef listened to my concerns regarding updates to my website. Theyresearched solutions and implemented them. I appreciate their dedication. This took time and involvement above and beyond their usual duties!
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Not happy we can no longer have reviews/testimonials being added on our profile page.
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Very Friendly and answered my questions. I am looking to terminate my service at the end of JUne 2019
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Very pleasant and knowledgeable service rep.
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He was very helpful and put my mind at ease.
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Sarah did an super job of explaining the process of setting up my account with Homes.com. She is an asset to your company. Enjoyed talking with her. Thanks so much, Joanna
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Customer service is professional and issues are taken care of in a timely matter but the product is not useful for me at this time.
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Took my credit card information to update billing
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Homes.com products and customer service has been great. They are on top of what they do and when we have had to speak with the customer service end, the staff has been professional and quick to answer and fix our problems. Would definitely recommend their services.
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Your representative was wonderful. Unfortunately I no longer have need for the product or alternative products offered.
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Outstanding and expedient service which I greatly appreciate!
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Robert helped us update our payment settings. He was very helpful
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Cate is very knowledgeable, professional and friendly! Thanks for getting my profile setup correctly!
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Thanks so much for your assistance in getting my account connect to my listings.
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Roth provided exceptional customer service. He was able to answer my questions and fulfill my request in a timely manner.
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Kevin was very professional and super helpful!
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Mr. Brown's level of service was outstanding. He answered my questions in detail. I have a greater understanding of how this product works and what I can potentially expect from my investment.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
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