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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I got several referrals from Homesadvisor. I was able to get in touch with 3-4 prospective movers and make arrangements. Tge mover I used was not on any other website.
As long-time member, I went thru Angi to book some yard work. I was waiting for the chosen company to get back to me, when I get call call from "HomeAdvisor Powered by Angi." The guy wanted to book the appointment. It was weird that he asked me to estimate the number of bushes and average height, sight unseen. Also odd I had to book two separate professionals, with details about who they even were to come in an email, with two different credit card payments. A couple of hours later, I get a call from the real company I had originally picked off Angi wanting to come and do a site survey. They were NOT the pros the caller booked. I had to tell the company that HA/Angi has just taken their work from them. Someone did show up and did a mediocre job, but I'm still taken aback by these shoddy business practices and feel foolish for going along. WHAT THE HELL is going on? I don't trust Angi now.
Great experience and service. I will definitely be in contact when more services are needed.
After losing our lawn pro after 20 years, I was shocked at how difficult it is to find someone who is local, reliable, and performs quality work. I talked to neighbors and went on via Google only to find lawn pros who either didn't want to do more than just cutting but charge a ridiculous price, or dictated a schedule that did not fit ours. Using Angi helped to streamline the process.
I was taken for $1400 for a useless spray. Jimmy's crew was all business
Used Angi before and all of the companies I hired have stood by their work. I have even contacted them for additional jobs I needed to be done.
We had Steve Scheid change some light fixtures in our home.
He was extremely professional
He did an excellent job at a fair price. Would highly recommend
Will be happy to rehire for other projects
The rep listened to my need and gave options. Rep also advised that I could contact if I needed seek other bids
This was fine.
I thought we got too many emails asking about sarting new projects.
I just took off one star because it was confusing when AniesList turned to Angi then Homeadvisor showed up instead of Angi in communications.
Your office called & wanted to charge for window cleaning. Your office charged my card $182.50 on my statement. I called your office & they said they would not charge until job was finished. I paid for the job to owner & it was a lot more than $182.50. Would like refund call me *******250
Excellent
Berto and his crew were punctual and professional
The brick repair was amazing. And the narrow wall was brought back to true and level. They worked quickly. And cleaned up completely!
Beat experience I have ever had having repairs done using an online site.
Would recommend without hesitation. It was a pleasant & easy experience. It's always my goal to work with small/family owned businesses. It just makes sense to keep our communities strong & vibrant.
I tried to change out a light switch and did so successfully until I turned the breaker back on and then lost power to the upstairs. I then replaced the breaker and still nothing. I exausted my electrical knowledge. The technician came out checked the system pinpointed the issue and fixed it quickly and explained everything.
The site is trustworthy
The company that was recommended to do the repair was professional and quick!
I was given 2 names to contact but one called right away and said he could come the next day. He was prompt and honest and I would gladly call him again.
Excellent and would recommend him to all of my family and friendship
During a soaking rain a dripping leak would appear in the ceiling. I logged onto Angi and was given the name of a local roofer who I called and was surprised to be able to schedule a repair the next morning. The next morning I was again surprised to find out that the problem was probably caused by moss growing on the roof. The repair team cleaned the moss off and we had rain all day the very next day and NO LEAK!
Great--I don't think I could have got a better group to do the project I needed done
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members