HomeAdvisor (Powered by Angi)Reviews 8,379

I hired a Home Advisor "Pro" yesterday for a project on my home... It was a terrible experience, as the person was at my house for 6 hours (thankfully the work was on the exterior of the home, hanging Christmas lights). I 've done this job myself over the past few year, an it is a only a 2.5 - 3 hour project. After 6 hours, of him arguing with his wife (who as he said had to come due to his driver's license being suspended), the two of them swearing profanities, discussing and I how the husband might drive an hour away to get a "FIX" and leave the wife here. Which blow my mind because they know we have outside cameras that record sound and picture (as I found it unusual when they pulled into my driveway that this was one of the first items they commented on when they looked over the house). After 6 hours, and only about 30 actual minutes of work being completed... they disappeared. It was dark now, and cold, so I expected that they just went home, or off to find that "FIX"... 45 minutes later I found myself putting up my own Christmas light (in the dark)... and as I nearly completed the work myself, the druggie dual return. Of course I sent them on their way. This morning I called the "Home Advisor Happiness Guarantee" department of their company. Only to find out that Home Advisor does not guarantee that individuals arriving have a contractors license, they don't guarantee that the person has experience with the project they are hired for, they will not share with you the person contact data (just first name and last initial only). Thank god this guy never actual had the opportunity to fall from the roof or I am sure that I would see the legal bills for that. Please do not hire from this organization, you are putting your personal property, home, family, and more in jeopardy for taking a chance with them.

My husband and I have a handyman/cleaning business. We work for all of the local real estate companies as well as private individuals. I was informed about Homeadvisor from. A friend and we decided to look into it. The first representative I spoke with (and greatly wished I had not) was Angela. I should have seem that the number of times this woman called/texted me was a bad sign. I however chalked it up to good customer service. Literally 15-20 times a day she called/texted wanting to finish setting up.our pro account, submit.our annual payment, etc. After 1 week we had received 2 leads. 1 was before I even had a chance to finish setting up our profile and our locations. So the lead ended up being over 100 miles away, a simple carpet cleaning job and the lead charge was 20$! Got that canceled and credited back but we decided in that 1 week that this harassing, overpriced charges were not for us. Then came the fun experience of trying to cancel our membership and get our annual fee refunded (which was almost 300$) Angela literally BEGGED me not to cancel. She then proceeded to call us unprofessional. I blocked her number and did not speak to her again but I swear I have the texts as proof. It took 4 days and 6 representatives to finally get canceled and the refund approved, which ended up taking over a month to post back on our account. I even canceled my debt card/ordered a new one after the refund posted. 4 months later, I still get calls almost daily from Homeadvisor and my email? I have "unsubscribed" from them probably 50 times. My email is chaulk full of their emails daily which is a huge pain since we do use email alot with clients. Absolutely horrible company. Fake leads, over priced, EXTREMELY HARASSING REPRESENTATIVES. Do not waste your time, money or sanity with these crooks.