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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I MADE THE REQUEST A WEEK AGO AND AS OF TODAY, 12/13/2020, NO ONE HAS CALLED. I SUPPLIED ALL INFORMATION FIRST REQUEST... SECOND REQUEST: I ATTEMPTED TO FIND QUALIFIED POOL CO'S, BY THE WAY I WAS READY TO BUILD AND NOT JUST GET INFO OR A BID, I TRIED AGAIN TODAY AND CONFIRMED MY INFORMATION AS THEY HAVE REQUESTED AGAIN. THIS TIME A REQUEST COMES UP FOR ME TO PAY FOR A CONTRACTOR TO COME AND SEE OUR INPUT AND DESIGN. I WAS A CONTRACTOR FOR 37 YEARS AND NOT ONCE DID I EVER REQUEST A "VISITATION FEE TO GIVE A POSSIBLE FUTURE CLIENT A BID. AND BOY, DID SOMEONE LOOKING AT MY ORIGINALINFORMATION REALL FOUL UP BY EXPECTING THE $ 100 DOLLAR VISIT FEE AND MISS OUT ON A $ 100,000 CONTRACT. THANK YOU HOME ADVISOR FOR HAVING SUCH AN ENERGETIC LIST OF CONTRACTORS.
PS: ILL FIND MY OWN VERY SOON THANK YOU.
I was Very impressed with their work. The price of the job was great. It was the best price That I could have gotten. Other companies we're almost twice as much.
Overall pleasant and timely experience. I'm very pleased with the completion of my project and Home Advisor's customer service.
Quick and easy service. Instant response from pro. However I couldn't change my open project data. I submitted one as not urgent and couldn't change it to urgent a minute later
I needed a hvac repair, put in my needs, received recommended pros and someone called me right away.
Quick and easy to use. Saved a lot of time looking for the right company or person to do the job. Will always look here in the future and will certainly recommend them to my friends.
Home advisor is terrible for getting work done in your home. They send unqualified technicians that cause more problems than you originally started with. I called them to have electrical outlets changed from vertical to horizontal in order to flow with my backsplash. When the "Pro" finished, I had a wall full of putty, the outlet boxes were dangling, and the wiring created a short.
I had to pay another contractor to tear out my wall, fix the outlets and replace my drywall. It was an insane, costly experience. Don't trust them. Fingers crossed there is a class action lawsuit that comes around and puts them out of business.
Mover experience as advertised. Very responsive to timing requirements.
Only heard from two companies. Would like to know the range of usual costs for the common types of work done, to better compare value.
I have used Home Advisor several times and every time I do, I always get the job done fast with quality work. Thanks Home Advisor for doing the initial screening for us.
I hired this cleaning service to deep clean my house in Mattituck following indoor construction. I never used them before nor heard of them. I was pleasantly surprised at the job these ladies did. I have a large house and they worked for hours cleaning my house. I must say it has never been cleaner. I would highly recommend this cleaning service for any cleaning.
I only found out that would not cover my garage door is after I talked to your vendor. He's the one who told me you would not cover it. Not happy with the after fack.
From initial inquiry to removal of items from home took one hour! What a relief to find someone willing to work so hard so quickly. And no screw ups!
This was a good experience. The process of notifying homeadvisor of need for estimates, reviewing recommended contractors, and selecting a contractor to do the job was fairly simple.
Great experience. Richard was very professional and nice. Took his time and did a great job.
Quick fix on aging chalk around chimneys with snow melt leaking inside.
Great! Experience. Preferred pools has my vote for best business of the year.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members