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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very pleased they did a great job and went the extra mile
I received calls and got iin-person estimates from several pros. Pro Construction Serivces / International Dry wall did a very good job and protected the appearance of my appliances
First time user, easy to work through and many strong responses.
Had leaky skylights. Filled out form on home advisor and received multiple calls of roofing contractors wantind to do work. Very good overall experience
After clicking the finds pro button. I got three pros lined up for my painting project. I hired a pro from them. He did a good job.
Experience was fantastic with the electrician and his team solving the problem quickly and the cost was extremely reasonable and worth it.
Home Advisor has given reputable, reliable companies to come out and do the work
They recommend the company and then checked back to see how they had done.
Needed a hauling company to remove an old refrigerator. The advisor recommended college hunks. The refrigerator was gone the next day
Men arrived promptly, they were friendly and got the job done in a timely manner
It was not disclosed that there would be an additional 3% added to to the bill for using a credit card
Very happy with the results
The dishwasher wouldn't run through it's cycles. Ricky diagnosed the problem, ordered the part, & completed the repair.
Excellent, Quick response and did a good job. Good communication
I was easily able to find someone close to my area for tree removal. Who responded back to me that morning- instead of having to call different landscapers one by one from the telephone book and playing "telephone tag" hoping one of them would all me back. HomeAdvisor shows the ratings and reviews for each business also... and that helped me greatly in making my decision on whom to choose.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members