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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The experience was really good I was looking to cut down my trees and bushes in my front law so I applied online to see who can do this for me and the FTW tree services LLC called right away with an amazing deal.
We got a professional contractor. They were courteous, polite and cleaned up after themselves.
It was a very pleasant experience. The price was fair and the guys were very friendly and very efficient. I would definitely recommend Blue Dome Construction!
Bad leads period. They send you leads for things you don't do and then refuse to reimburse you. BAD COMPANY.
Very pleased! Will use again! Needed to have furniture assembled and pictures hung.
They were professional, diligent, respectful and the work was done extremely safe and the clean up for my Nieghbor was perfect.
I wanted to replace my screen doors and decided to contact them. Within 10 minutes I had four potential contractors. I chose the contractor who actually reached out to me and provided reasonable prices and explicit information on what could be provided
The operator directed me to someone IMMEDIATELY. The water was severely leaking. The operator took me seriously.
I interviewed several companies but went with the smaller company because the owner appeared honest and did not give guesstimate. He quote a price and outlined the cost of project, materials he would use, made intelligent suggestions started and completed the jobs as he said. The company workers cleaned the job each day after they were finished and carted away debris as stated. The job came out much better than I thought it would. I will definitely keep the number handy should I required additional work in the future and highly recommend.
HomeAdviser was able to link me to maybe many different roofing companies. This made it easier for me to compare estimates and let the companies bid a better price.
Very good references. The contractor that I used was excellent. This is a great service. This is the second time I used Angie's list and I will use them again.
Arrived super fast after call was made. Very friendly and fast on completing the task.
Not all recommended candidates responded to my message.
I was scheduled for a 1:00 appt. And my maid said she would be 1/2 hr. Late. You may reschedule or cancel any appointment 24 hours in advance for FREE. However, there is a $15 fee 2–24 hours before job starts; inside of 2 hrs the full booking amount is charged. After over two hrs I called and was told there would be no kind of discount and they would only reschedule since the workers have a FOUR hr window. The person I talked to was rude and didn't care about my inconvenience, only was told " they can be up to FOUR hrs. Late becaouse that's there window " This is unacceptilbe for buisness practices where the customer will always be at fault. I will now have to post this accross every social media platform I can.
Hi Archie, We would like to thank you for your feedback about the communication issues you encountered. We are sorry if you had any but a positive experience with our customer support team. We would be happy to help with the issue and address any other concerns you have. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport
The owner of the company was very helpful and easty to work with. His workers did a great job and got the job done efficiently.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, thank you for your feedback and we are sorry for any frustration with the leads. We do have a credit process for these situations when they are brought to our attention. We would be happy to address your concerns. Please give us a call at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport