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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I've had several projects, and they've come through with good people to do the jobs.
They found an company within an small amount of time and money for wht I want
We were provided with several recommendations and chose to work with one. A review has been provided.
I wasn't aware of the change from Angie's List to Angi with the merger, but so far I am having a good experience, I am having so challenges with finding out about my previous membership and how the fees change with the new format.
I contacted home advisor and expressed the work I needed done. They sent someone out. The worker whom I had no problem, was sent for a different job. I expressed that I wanted two holes in my ceiling repaired. He said he was sent to repair holes in the wall. He departed and I tried to contact home advisor and no one could help me. I have called them four times asking for a supervisor and I have yet (four days) to get any kind of contact from them. I don't care how busy they may be but customer service is non existent.
Very good in that I was contacted the same night to set up an appointment with the tree comoany
Does not give ability to look at messages in my message box at their site anymore. Cannot look up a specific contractors if needed.
I had to replace the old surround sound receiver and made sort of a mess with the wiring. He was able to get everything hooked back up correctly and corrected some errors from the original install
The company we chose, Nuevo Looks Remodeling was fantastic! They were quick to respond and came out for an estimate really fast. They gave us an estimate and that was the price we paid. The owner came to install the insulation on time and is extremely courteous! They did a great job and cleaned up any mess! So happy we found them!
I dud nit like that I had to go thru home advisor to communicate with the person I hired
Quick and Easy. Quick response from the contractor.
The tree service company HomeAdvisor referred was excellent, prompt and efficient.
The experience was second to none and I'll recommend this company to anybody that has plumbing needs...
Excellent service, friendly workers and knowledgeable on how to take branches down carefully and safely without problems.
They answered my email promptly with names of contractors. Up
DO not use Home Advisor they will steal your money and send you leads that cost 60 bucks that are not even for what you do as a company then when you try to cancel they say ok and just turn your account back on and keep charging you for leads you never get. Then when you call they tell you they don't offer refunds they will credit my account for future leads. All this talking to 3 different people and a supervisor Don that refused to give his last name that would not let me talk to his boss and said that take 4 days for him to return a call. Seriously all over 118 dollars. BEWARE. Then after being on the phone for 45 min with a DON he changes his tone and states that he will submit my refund however it takes 7 days for them to either approve or deny. So with saying this who knows if it is taken care of. BEWARE and spend your hard earned money somewhere else with customer service like this who needs it
Contacted Home Advisor and got a call from Rey Oquendo from SGM Electric Services right away. Ended up hiring him and the job is done. Very professional and knowledgeable. I would highly recommend Rey Oquendo for any electrical work.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members