I was called for a hob interview there were seven of us. They divided us into two groups they called it a " group interview" it was so obvious their was favoritism and discrimination. That's the reason why I was chosen my resumed clearly showed that I am experienced in sales. O and the fact that I'm not American could be the other issue. It should matter about where you're from etc. Overall it was a bad experience. Luckily i wasn't relying on them for a job..

I was just there this evening and an employee from the women's section stole my friends Sephora bag. I asked the Manager Krisy to look into it and she said nothing was turned in. Might I add she was in the dressing room when we left. Once leaving we snapped we left a bag. The bag was not found and the same manager said she had no recollection of the bag. Out of my curiosity I decided to go back to the dressing room and I was baffled to find the Sephora bag in the employees work station. I was shocked. I will add that I acted out of spite but the fact they were trying to steal was ridiculous. I could not believe it. H&M should know that they have employees above them knowingly, managers, stealing from their customers. I am shocked. Corporate should know about this and reconstruct their employees! I will make sure these 2 delinquent employees seek justice and not work in this type of industry ever again. They don't care about customer service, are selfish, and only care about their own profit gain.

Disgusting online service. I paid for goods without realising I needed to do a bank transfer at a later date. I then received an email a few weeks later saying I have to pay a penalty charge late fee, and that I now have a bad credit debt... all for the sake of £38. The funny thing is, I didn't receive any late notice warning beforehand. Once I found out I tried to call them and pay over the phone, but they wouldn't accept any payment. They said I had to set up a direct debit with my bank. The customer service team do not want to help either with this matter. Do not buy from this company online. They are despicable.

I've regularly shopped at the physical locations for over a decade so I was very excited when their online shopping launched. I ordered a basic pair of slip-on shoes from the Women's shoes section. I had purchased two pairs of similar shoes in-store before so I was confident that a size 6 would fit me. When I received the package, the shoes were extremely big - like almost an inch larger than all of my other size 6 shoes. Obviously they were men's or unisex sizing but someone had failed to make that clear on the website. I contacted customer service and their response was that I ordered a size 6, and got a size 6. Uh - THAT'S NOT THE PROBLEM. Either their customer service team is run by idiots or they just don't care to really listen to and solve customer issues. What makes it worse is that you can't return or exchange items in-stores, and you have to pay for shipping to do it online, so it's really a whole nightmare unless you know EXACTLY what you're ordering. After a few more exchanges of emails they finally said they would pay for the return shipping. What a headache. After this incident, I rarely step inside their stores anymore. Other similar stores (Zara, F21) all have much superior online shopping experience and customer service.

To begin with don't expect to find any place to sit down and rest u r weary legs or no sensitivity for elderly or small children or expecting mothers. No place to sit. Period. And if you are looking at what to do the guards (though they behave as special ops crack commandos) give you stern look and equally stern behaviour. Why should one shop here is the first thing that comes to mind. And H&M should think the same. Many international brands have come and gone and the reason is that along with their products and services they bring their arrogance. Which can be seen in ample quantities at H&M. Shop here only if you die for this brand. And oh btw Ajeet Mishra the store manager at H&M Vasant Kunj DLF Promenade Mall couldn't even care to come and discuss with me the issue.

I recently ordered from the website and wanted to leave a review on the products themselves, but saw that there wasn't an option to do so. I haven't worn the clothes much so I can't speak on how long the clothes stay pretty, but the clothes all came to me in beautiful condition and exactly how I imagined them! One thing I was nervous about was sizing - I'm normally a size 6, but after looking at this specific size chart I decided to order my shorts in size 8. However, the clothes fit perfectly and I couldn't be happier with them! When in doubt, definitely size up!

I get the gender inclusive fad that's going on, but H&M is just degrading the styles it used to have for femininity-loving women. I prefer the classic feminine curve loving clothes. I used to go to the website and find several things to buy at once! Sometimes I had to control myself from buying too much. I just can't seem to find anything beautiful anymore! Please restore the women's category to what it should be and while you want to include androgynous styles, I don't see why you cannot just do both! Keep the classic styles and add in a few hipster / boxy / gender-inclusive styles. Maybe you can make it into it's own category! Don't stop selling the nice curve hugging styles!

We went into the shop and we're acussed of throwing things around the shop when it was actually just placed on a shelf and then fell off, when leaving the shop a woman told us that the shop wasn't a playground when actually we were just walking fastly because we were in a rush and we were looking for an item of clothing but then didn't buy it because of the appalling service and employees behaviour towards the comstomers, because of this we won't be going in the shop and won't be recommending this shop to anyone at all, and we know a lot of people...

Had to go to field meeting after work. Messy engineering, photo, down in the mud type. Didn't have time to go home and change out of my suit; so bought a pair of cargo pants and Tshirt from H&M during lunch. Wow, they were cheap, and they lasted all of 4 hours and 22 minutes. Think the mud was holding the seams together. Oh well, what do you expect from an $11.00 pair of pants and a $ 5.00 tshirt. Not my first choice for non field meeting clothes.