Ordered a jacket they took my money before the item shipped then sent an email saying they cancellef my order cause the jacket was out of stock. I go on the website and its not out of stock I called customer service 5 times and finally got someone after being on hold for 40 min... she says the jacket is in stock and they've refunded my money so u try to order it again only to have my card declined because they haven't refunded my money... so I have no jacket and I guess no money for 3-5 business days although it took no where near that time to debit my card before u even shipped the item.

I live in Canada and bought a jacket when i was in the states in September, the jacket was defective and only just found out. I called customer service and they literally told me that there was nothing to do even when i gave them options of returning merchandise in the past. The manager did not help me, all he said was "there's nothing we can do" so you're telling me i spent $90CAD on a defective jacket and there's nothing that can be done? I will never be shopping here again! Worst customer service i have ever had!

I think they have kinda good quality but their clothes are kinda okay looking but they copy alot of cool brands like Off White and other. I don't like it that much.

Nice clothing but not enough merchandise. Popular items sell out in a hour. They only restock 2 sizes out of the 10 listed at a time. I put a order i and recieved a confirmation email. A week later I was told it wasn't fulfilled and something went wrong with the website. I didn't get a cancellation email. I recieved nothing. I'm VERY dissapointed as this has happened before. I called customer care at least 5 times to check on the order and was told it was fine then find out it was cancelled a week later. Unacceptable!

I tried to order something several times from the Hunarian webshop. Items in my shopping basket (it took about 5 minutes) to get everything in my bag and write my bank card number, but something always dissappeard (out of stock now) when I tried to pay (and we are not talking about sale items).
Next day my size was available again, and there was a coupon code offering free shipping, so I was really happy. I tried to use the coupon, but nothing happened, so I called the H&M support. They told me to delete all cookies and try it again. Item was still available, I wrote in my ceredentials, bank card number and the coupon code successfully and then I get the message again: "Item is out of stock now, sorry"
It is really-really annoying. The webshop should take my item at least 5 minutes to be able to pay for it...

I ordered a XXL Hoodie Sweater for 24.99 online from H&H. It came within a week. When I first got the Hoodie I noticed how thin & cheap lookin it was. Also very cheap aluminum zipper than could break in a second if ever got stuck. (Also when I put it on I noticed black cotton balls started to fall off the Hoodie) onto my white shirt underneath. So I took the hoodie off and shook it and their was " Thousands and Thousands " of tiny black cotton balls falling to the floor. Must be made of very cheap, cheap cotton. I had to (wash it twice and dry three times) before I could wear it just to get all the loose cotton off. So this hoodie was made of very no good cotton fabric. "Fake cotton" it had to be. Also for a XXL it shrunk down to a medium after drying it on low heat from the dryer. I had black cotton balls all over my car seats in my car. And my furniture at home and my shirts worn underneath this Hoodie. So I went to the nearest H&H store to return it and they wouldn't refund it cause I told them I had to wash it, before I could wear it because of thousands pieces of cotton falling off of it. Also as I was in the store I noticed that most of their clothes are "cheap, thin, no good " hand me downs" clothes for a expensive price. I will never shop here at H&H again, I could of bought a better thicker hoodie for the price they charged me of 24.99 for a piece of junk clothing at H&M. All H&H clothing are junk clothes that you wear once and have to throw away. This hoodie I got from them is only worth 5.00 or 10.00, it's that cheap lookin. So if you want better clothes you have to go else where. I know their clothes are cheap but their to expensive. $24.99 for a hoodie than looks like a $5.00 piece of junk is ridiculous. They won't get my money again. Also after I couldn't return the hoodie, I just threw it away cause it needed more washing to get even more thousands of cotton balls off of it, after washing about 6 times before I could wear it, it became trash. What a waste of money.

If you are in the need for new and astonishing skinny jeans, hurry onto the nearest H&M near you! The skinny jeans that H&M provides also comes in variety of colors. The best feature of the jeans is how it fits on your legs. For instance, I adore skinny jeans that fit me properly and show every curve from my hips to ankles. Furthermore, the jeans that are long enough and do not seem like you are going to grow out of them the next time you put them in the washer. As for a recent example, when my mother and I went to the store together we went in there just to get any ordinary regular skinny jeans. Although, when I grabbed the white skinny jeans that were on the shelf and went to the fitting room, it felt as if I was at the tailor getting my clothing resized. Additionally, the pants was just anything you could ask for from sizing to looks! However, I recommend to go to the store for these type of jeans, due to the fact that if you want the size that appears to look good on yourself, online ordering is not the best option. If you are 100% certain that you know your size then go ahead, be my guest. Overall, I would recommend you to buy any of H&Ms skinny jeans that they advertise to sell. You will be missing out if you dont!