Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Ron O.
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Your products are AWESOME!
February 1, 2019

Your products are AWESOME! Your prices may be good for the quality of your clothes, I guess I just wish I could afford them better.

Date of experience: January 31, 2019
Connor J.
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It was shipped with out any productive wrapping or tissue paper - some of the decor has chipped and already started falling off.

Also, i know its just a prop piece - but with regards to zoom capability it doesnt really have any. Oh well.

It is a gag gift for a friend and i needed it quickly. So with regards to that pretty chill experience

Date of experience: January 31, 2019
Dave Z.
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I was a little hesitant at first considering the price of the clothing. Luckily I lived somewhat close to their warehouse and was able to try on and make sure I got the right size. Customer service was awesome. The clothing was great, well made and comfortable. I've recommended them several times already!

Date of experience: January 31, 2019
Khalkat A.
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Great value, great offerings, and fantastic customer service. Realised I had ordered wrong size on Sunday, sent email on Monday morning, received response in minutes confirming change to correct size, order shipped in afternoon, and I received two days later. Who can ask for anything more?

Date of experience: January 31, 2019
Brad H.
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Awesome customer service experience and great product. Thanks!

Date of experience: January 31, 2019
Jack R.
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Noel was my customer service rep
January 31, 2019

Noel was my customer service rep. My first vest was to small and I exchanged it for the proper size vest. Noel made the process absolutely painless. I sent the vest back in box I received it in and from shipping day to delivery 4 days from one coast to the other.

I look forward to future purchases. Product quality is excellent and I've had many compliments on the vest.

Best Regards,

Jack Ross

Date of experience: January 31, 2019
Terri W.
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I purchased the item for my brother in law and he LOVED it and the fit was perfect I'll will buy again.

Date of experience: January 31, 2019
Kristi D.
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I have been pleased with the items I have ordered from Historical Emporium.

Date of experience: January 30, 2019
Margaret Q.
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I have purchased two items so far
January 31, 2019

I have purchased two items so far. Very happy with both! Historical Emporium had exactly what I was looking for. I would definitely buy from them again.

Date of experience: January 30, 2019
Cynthia Z.
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Everybody loved the shoes..
January 31, 2019

Everybody loved the shoes..

Date of experience: January 30, 2019
Halli U.
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A very positive experience
January 31, 2019

A very positive experience. Fast shipping.

Date of experience: January 30, 2019
JRH O.
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Not a big fan of the new styles today, this is the best place to buy quality at a reasonable price.

Date of experience: January 26, 2019
Samantha X.
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Good experience
January 26, 2019

Good experience. Easy to use website.

Date of experience: January 25, 2019
EE M.
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Great Place to get period clothes..
January 25, 2019

Great Place to get period clothes. Many Thanks, Mike & Brigitte

Date of experience: January 25, 2019
Missouri
1 review
1 helpful vote
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My wife bought me a watch chain for my birthday a little over a year ago. At $40 it should be a good quality watch chain, but it was unsuitable for daily use. The clasp broke and the company was unwilling to work with me about getting it repaired or replaced. This is the second time one of their products broke on me as I had a pocket watch break several months ago. I would not buy anything from them again.

Date of experience: January 25, 2019
John h.
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Thanks for your for your support a d time
January 25, 2019

Thanks for your for your support a d time

Date of experience: January 25, 2019
Carl S.
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The order process was easy
January 25, 2019

The order process was easy. The holster and belt I wanted was in stock and shipped in a timely manner. I was very pleased with the quality and craftsmanship that went into making the holster and gun belt. It fits my revolver as advertised. I will definitely be ordering again from Historical Emporium.

Date of experience: January 25, 2019
Jim A.
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The chart for selecting the right size was a big help.

Date of experience: January 25, 2019
Richard S.
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All items I have ever ordered from H.E
January 25, 2019

All items I have ever ordered from H.E. Have been above my expectations in quality and price.
Shipping time is phenominal. Will order again
Greyduck TN

Date of experience: January 25, 2019
Steven N.
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Ordered lots of stuff for Halloween, my wife chose the wrong sizes and had to return several items. No problems at all. Otherwise, quality of merchandise far exceeds expectations. Variety of selections are near overwhelming.

Date of experience: January 25, 2019

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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