Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Myron K.
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A great looking cap!
February 15, 2019

A great looking cap! Just what I was looking for! Thank-you so much.

Date of experience: February 14, 2019
Frank A.
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My 5 star rating on all of the abve asus it all!
February 15, 2019

My 5 star rating on all of the abve asus it all!

Date of experience: February 14, 2019
Mike I.
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Communication is key to me and I'll give historical Emporium an A+. I also look for a quality product and they scored an A+ again. To say that I'm satisfied is an understatement.

Date of experience: February 14, 2019
Richard S.
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Great quality and price
February 15, 2019

Great quality and price. I would recommend Historical Emporium to
Anyone.

Date of experience: February 14, 2019
Doc A.
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I asked for some particulars regarding sizing and the andwers were spot on. The vests were exactly as described and I couldn't be happier.

Date of experience: February 14, 2019
Danny a.
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Loved the holster and how easy it was to make the exchange for a bigger size belt. Customer service was very help in answer my questions about making the exchange!

Date of experience: February 14, 2019
Tim M.
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Friendly and helpful sales person, knowledgeable about product and sizing. Unfortunately the coat is too long and has to be hemmed. However, seamstresses have looked at it and say it's a very well made coat

Date of experience: February 14, 2019
Vest G.
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No complaints so far
February 15, 2019

No complaints so far.

Date of experience: February 14, 2019
alexandra W.
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Just a small item but it was handled well...
February 15, 2019

Just a small item but it was handled well...

Date of experience: February 14, 2019
Meg W.
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Every time I order fromHP, I am surprised at how quickly the package gets here, and how nice my purchase is. My husband loves his vest, which he wears almost daily. Thanks so much.

Date of experience: February 14, 2019
Ralph F.
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Great speed in delivery and good follow up
February 14, 2019

Great speed in delivery and good follow up

Date of experience: February 14, 2019
Tony b.
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Surprised how good the quality was for the price will be ordering more

Date of experience: February 14, 2019
Mark P.
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Nice quality and VERY fast delivery
February 14, 2019

Nice quality and VERY fast delivery. I'm very happy with my purchase and will buy more.

Date of experience: February 13, 2019
Kelly P.
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Can't buy these elsewhere at this great quality and price

Date of experience: February 13, 2019
Mark O.
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I couldn't be happier with the quality of the mustache I ordered, and with the service in getting it to me quickly (one week faster than they estimated when I ordered it). The mustache was the most realistic and believable that I was able to find online, and it has stood up well over the course of a three-week run of performances.

Date of experience: February 13, 2019
Jim J.
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Belt & holster were very poor fit for my gun
February 14, 2019

Belt & holster were very poor fit for my gun

Date of experience: February 13, 2019
Danene G.
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I can always trust that the clothing is made well and will last. I also love that I can trust the "fit". Always get orders when expected.

Date of experience: February 13, 2019
Judith M.
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The item was exactly what I wanted and the service time was wonderful. I am very pleased with the company and will likely order more items in the future.

Date of experience: February 12, 2019
Jim T.
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I purchased a complete outfit for events in Tombstone, AZ. Everything looks, and fits great.
Excellent quality, and I plan on ordering more accessories.

Date of experience: February 11, 2019
Chris T.
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Wonderfully made product, shipped and delivered quickly.

Date of experience: February 11, 2019

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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