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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was very pleased with the professional attitude and quality of product especially. I purchased multiple garments for my wedding. I am in between sizes on many things, the emporium worked with me sending multiple orders very quickly until we got it right. Also I was very impressed with the quality of clothing. I wasn't sure if this was going to be costume type garments but it was not it was actual good quality well manufactured products. I bought shirts, vests, long coats, and ties. This was a great experience I will not go anywhere else in the future its a one stop shop.
Hoster fit perfectly i where pant size 38 snug ordered 46 fit perfect
I love the old western clothes.
This was my first time ordering from historical emporium and as with any first time order I was a little apprehensive. However I'm very please to say it was a first class experience. I received my shipment within a 3 to 4 day period as promised and the products were of good quality. I will be making additional purchases in the future as the need arises.
Easy website. Fast service and shipping! Item as seen in picture
As always...great service and response time concerning my order. My order was received in a timely manner, well packed with a nice thank you card signed by all the staff inside. Very pleased...this is my third order with Historical Emporium and will be ordering more items. Thank You All...Continued Success.
I am happy with all the clothing items, they fit well, appear to be well-made and look authentic.
The only item that is not suitable nor realistic are the gold frame spectacles. They are a strange shape and far too large. I wish I had bought the smaller kind.
This is my second purchase, awesome experience both times. I will purchase again from you.
I absolutely love you products and service. Please keep on doing what you do. It's rare to find and much appreciated. Thank you.
I was very pleased with the service. I called before I ordered to get some advice and information.
The sleeves of the blouse were much too long and the fabric much too heavy to wear in CA.
I ordered it because it was one of only a couple blouses that can be worn outside a skirt. I'll check back to see if you offer any more of these. Also, I'd like to get in a baptist, light and feminine.
We got exactly what we wanted.
Was hoping for the hat that was advertised the hat was well made with a defective band.
Great Looking and Craftsmanship!
I was pleased with how quickly my order got here and with the price that I paid. I don't have time to sew it so getting the apron online was the best option for me. I had it in plenty of time for the event that I needed at for. Thank you for your speedy service!
Outstanding in every way. I purchased 6 classic canvas work vests in each color to bring a little more class to the workplace. Fellow staff and customers all have said that they look great. Plastic based fleece is out!
Good quality
I was happy to discover you are a short drive from me so dropping in to pick up in order to save on shipping makes me happy. The on site team was extremely accommodating to pulling the product from the warehouse and scheduling my visit. The quality of what I purchased and what I saw in the waiting room is superb. Color combinations, material, cut, and style are excellent; more actual garments, less costume - nothing like I've found in any other 'costume' supplier. I will return and recommend!
Easy smooth shopping nice guide for measurments always a good fit
Easily found what I needed on the website - The ordering process was simple - Arrived as ordered in a timely manner- Will order again
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members