On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great all around service best decision i made!
I ordered a derby hat, this were my first order very satisfied with my order and fast delivery.
Lovely
The customer service person was extremely helpful and professional. She had all the answers and made sure I ordered the correct size. I'd definitely buy from them again.
I ordered the wrong size gun belt, and i returned the item and they quickly sent the right sized one no questions asked. It fits purfectly.
I was very pleased! The only thing I would like in the future are more tall sizes rather than just in 1XL and up!
Truly unique products made with authentic quality, reflecting the era of history when clothing and related attire expressed "substance of character" modesty and class.
Historical emporioum, top shelf, great products!
Great products and will be used in cowboy shooting matches. Just a little slow this time. Otherwise ok. Thank you
My New Favorite shirt. Thanks Again, you guys.
I have fit issues with me. I contacted customer service and asked question to select the right sizing for me. She pushed through with good answers. Made the purchase and I'm very pleased.
Note that other two sites sell the exact 1800 skirt for a lesser price. Yours is 3 x higher? Sent to tailor for altering cost another 45.00 to do it. So this skirt is very costly..
The clothing is exactly as I expected! Sizeing is right on the money. And speaking of money the cost is reasonable. Fast shipping too! Thanks team!
Loved the black Cordelia pioneer dress, quality workmanship. Will order one in another color soon. Can't wait to dress up for a volunteer event!
I placed my order for family member. Website was easy to use.
Quick confirmation. Updated status. Tracked package successfully. Box delivered and packaged well. My family member loves his shirt!
Just service was exceptional Thank you for answering my questions. Exchange was great service and fast turnaround on product.
Customer service, delivery, product, all were excellent. I called back after shopping other vendors and was well served by Noel (possibly Noah) - - hearing isn't as sharp as it was XX years ago. I will shop here again if the need arises. Thank you.
Excellent
Great, didn't have to contact customer service for anything. Pith helmut arrived in perfect shape. I'm wearing it on my next safari. I'll be hunting down Trump's kids. HaHa! Only kidding.
LOOKS GREAT, GOOD QUALITY, QUICK DELIVERY.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members