Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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GeneG L.
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Very prompt, no issues
March 8, 2019

Very prompt, no issues.

Date of experience: March 7, 2019
Pat S.
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I have purchased many items from Historic Emporium and have always been satisfied with quality and delivery time of purchases. Items purchased have been for my husband and costuming of period Indie films. The clothing I have purchased have always been true to sizes and a perfect fit. I will continue to use Historic Emporium and recommend this company highly.

Date of experience: March 7, 2019
gregory N.
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Go show
March 8, 2019

Go show

Date of experience: March 7, 2019
Diana P.
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This is not my first purchase
March 8, 2019

This is not my first purchase. The blouse and skirt are excellent quality and they arrived very quickly. I've already recommended to other museum volunteers and will shop again. I do wish you carried size 5 shoes.

Date of experience: March 7, 2019
Helen F.
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Received product early
March 8, 2019

Received product early

Date of experience: March 7, 2019
Ed V.
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Ghhg
March 8, 2019

Ghhg

Date of experience: March 7, 2019
David Y.
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Great service, price and selection
March 8, 2019

Great service, price and selection

Date of experience: March 7, 2019
Johnny O.
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Great selection
March 8, 2019

Great selection. Fast reliable delivery.

Date of experience: March 7, 2019
Joseph D.
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Dealing with Emporium was a positive experience./I had an issue with sizing and it was quickly resolved

Date of experience: March 7, 2019
Polly E.
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Delivery was amazingly fast!
March 8, 2019

Delivery was amazingly fast! Ordering was easy and fast. All pieces were well made.

Date of experience: March 7, 2019
Annemarie A.
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Finding a unique style can be difficult, especially when you want quality for a fair price, but after seeing the product in person you know you're getting what you paid for! Plus with such a quick arrival time and easy checkout process it just makes this place an even better place to shop. Thank you guys!

Date of experience: March 7, 2019
Randy K.
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Very fast delivery and the vest is very well made. Highly recommend historical emporium.

Date of experience: March 7, 2019
Joseph C.
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Can't say anything negative
March 8, 2019

Can't say anything negative. Positive experience every time I've done business with you so I will continue giving you my business?

Date of experience: March 7, 2019
Dhornack Z.
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Excellent transaction and products
March 8, 2019

Excellent transaction and products. Highly recommend.

Date of experience: March 7, 2019
JIM P.
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SHIPPING WAS VERY FAST AND SOONER THAN EXPECTED! VERY GOOD QUALITY ON THE VEST AND HAT!

Date of experience: March 7, 2019
Philip Z.
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I made a mistake in ordering the wrong size
March 8, 2019

I made a mistake in ordering the wrong size. I have returned it for an exchange.

Can you confirm you got the return yet?

Phil Scott

Date of experience: March 7, 2019
SheilaW H.
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I always get good service when I do speak to customer service. On this purchase it wasn't necessary to speak to anyone. The products are exceptionally wonderful.

Date of experience: March 7, 2019
Richard Y.
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I had a great experience and I can't wait to buy from you guys again!

Date of experience: March 7, 2019
jim m.
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This is a 5 star co.i bought a calvery shirt,made in the usa,it fits perfect made with pride.yes I will buy from them again.

Date of experience: March 7, 2019
George N.
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The clothing here at historical emporium is very nice quality as I buy the made in USA ones. The price can be a little pricey, but you get what you pay for! I do wish that more of the pants were made in the USA as the quality is superb on those!

Date of experience: March 7, 2019

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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