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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have been wanting to start dressing vintage full time but I wasn't sure where to start. I found historical emporium and was very impressed with what they offer. At first I thought the men's suits were too expensive. Then I looked elsewhere and discovered Historical Emporium has the best price. I even contacted customer service regarding a suit size and I hear back from them extremely fast. I purchased the Atherton Brown wool houndstooth 3 piece suit and I am extremely satisfied. I was a little worried about the quality since their suits seemed to be less expensive than other suits I had found online. The quality of the suit is really up there. My husband who has managed very high end retail stores such as Hermes was really impressed with it too. To complete my ensemble I purchased a detachable collar and a shirt to go with it as well as a plethora of ties. I have not limited myself to dressing in just one decade. I have chosen to dress I. Anything styled from the 1910 to 1940's.
I definitely will be returning to add another suit to my new and growing vintage style wardrobe
I ordered a pair of pants. Received them in 3 days. The pants were the correct style and size. The fact that you receive shipping alerts is just dandy. I will definitely order from them again
I was very impressed with the service and the product.
I look forward to doing business again in the near future.
The Wyatt Earp shirt was great. It is a great looking shirt, and comfortable.
Awesome service I called in to verify which size i needed for my holster,helped me correct my order and sent me the correct size, looks great and fits great. Thank You so much
Met all criteria as described. Excellent communication concerning custom order for pant.
Great service thanks purchase was great and on time appreciate the business
I had a mistake when I placed the order on line. I selected the wrong color. As soon as I caught it I called customer service. The order was corrected immediately and within minutes I had the 'your order has been shipped email'. That, my friend, is great customer service.
However, I'm not sure why sales tax is charged. I don't live in California.
No
Great products, wonderful service.
Awesome products. I got some of the items for daily wear
I recently purchased a vintage-style vest from your company. Unfortunately, I didn't choose the right size (me bad!) and had to return it for a larger one. The exchange process was quick and easy on-line, and I had the correctly-sized vest delivered within just a few days. Speedy delivery without any hassles. A great company to deal with!
Price,quality and shipping were great. Actually came early. Would recommend this site to my friends.
I was very impressed with the quality of the vest. The fit was perfect. I will be purchasing more items from Historical Emporium.
I am very happy with how quickly I received the holster. I got it within two days of placing the order. The holster was beautiful and the quality exceeded my expectations. Very well made. I would definitely order more products from this seller.
I am sorry to say, that these Gauntlets (for the price especially) were overrated, and overpriced. I have 2 other pair of white Gauntlets from 2 other sources, and the quality of the workmanship is far better. The stitching is better than the source where you receive yours from. Also, the Cuff is not supported from your source, whereas the 2 pair I already have are well supported at the cuff. I had to turn one of the gloves inside out and restitch parts of the seam. I paid only $24.99 each pair which I have already. They were made here in the USA. The pair I paid for from you cost me a total of $54.92. I could have purchased 2 pair here in the USA again for the single price of these gauntlets (gloves) purchased from you. Sorry for this negative report.
It was fast and productive service with aloha! Remember before 1898, Hawai`i was a sovereign nation (some would say it still is) so our clothing was perfect for our Kingdom wear...hardy
Excellent and product received is of very high quality.
Bad quality check,first gun belt had fallen apart in the box, second gun belt,the buckle was on backwards,
Need to check stuff before shipping...
My husband sighed in contentment when he tried on his pants. He needs pants with suspenders and all of the clip on types failed too soon. Now he just needs to find a tailor to shorten them.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members