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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have been looking for this type of clothing. So I am really pleased with selection.
I am putting together a steampunk costume and my first order of the parsol and shawl was perfect, just what i wanted. I will be getting some other items soon. Thank you for being so curtious. - Arani
Definetly one of the best stores around. The quality is way above any other store I've shopped at online and the customer service is fantastic. Very happy! I got a friend a hat but it was too small, within just a few days another one arrived. I can't say enough about the quality of the items...VERY VERY GOOD.
Good quality product.
It took 10 days to ship the items I purchased and that seems a long time. I have bought many things out of California and it has never taken that long to get them. The shirts are great and the cane is exactly as descibed and is beautiful...
Very high quality of materials. Color is as shown. Will buy from this company again.
Very nice, high quality clothing.
Just what I was looking for. Will be wearing the hat in a Memorial Day parade with the theme of WWI.
Seems like you have too much business or a lack of enthusiastic workers that enjoy their job and could care less about selling merchandise.
Execellent British Caps. Love them and the workmanship.
I continue to shop with you because you have the best selection,the best prices, and the most timely delivery I have ever seen. All of these will keep me coming back.
I had one of these very same vests. Grew out if it (alas!) and wanted another. Delighted to find it still available. Wore it at an event last weekend (I'm a historian and do speaking gigs around the West) and couldn't have been more pleased.
I returned the Floyd side button shirt because it was not as I expected from the photos on the website. Material too rough looking. I wanted something more refined. The problems with ordering clothing on line. I'm out the shipping costs both ways.
Note that your customer service representatives were very friendly, courteous and helpful both when I purchased the garment and when I called to arrange the return.
Quick and easy delivery. Price fair. Item came very well packaged on a hanger with a cellophane clothing bag in a nice secure flat box. Job well done! Very impressed!
Great product delivered in a hurry. The shirts are very well put together and worked perfect for our show.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members