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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered my purple velvet smoking robe and BAM 💥 it was instantly delivered. Couldn't ask for better service.
Best selection I found. Great quality and price was good. Thank you
I received the shirt within days of placing the order. Pleasantly surprised at how quick I got it during the holiday season.
This is the first time we ordered from Historical Emporium, it won't be the last. The order was filled, shipped, and arrived before Christmas even though the order was placed just five days before Christmas. The shipping packaging was great for protecting the order. First rate experience with this company.
Not only was the jacket stunning, but my docent character at the Daly Mansion (Montana) will no doubt catch the eyes of visitors: detail in the seams and button closures, stunning brocade fabric and the style that any Edwardian woman would be proud to wear. Sizing is slightly smaller than I expected, but the fit still is comfortable. Received the package well within the delivery date and lovingly packed. Maribel will be stylin'!
My order was completed and posted to the UK very quickly and the tracking system kept me updated all the way. The items are more suitable for fancy dress
Perfectly produced so clean and stylish I hate to get. It dirty,even a walking stick would be a great look, I like the pants that match with the button down suspenders
An excellent range of clothing. Good product descriptions. Informative reviews. Prompt service and shipping/
I love their inventory. I buy a lot of daily things. I'm a big guy and their things fit nice.
Great store and vast selection of well made historical dresses. I highly recommend.
Very happy with service and shipping-very fast! Easy to Oder.
The quality was good, but there was a sizing issue. I found your service rep less than helpful when I asked about sizing. I do not think your sizing chart with Cahill Hats is particularly accurate. That being said, your customer service rep was indifferent and lacked suggestions. I will return and try a size smaller. I buy a lot of hats and I think your sizing may too generous, but the smaller may fit. This is not thanks to your customer service rep, but because I would really like the hat. Enough to incur an extra $27 charge for return postage.
Got here fast and quality is always amazing. Will definitely being shopping with this company in the future
The product arrived very quickly and ahead of schedule, and quality and looks were as advertised.
The original belt I ordered was too large - Historical Emporium made the return and exchange process very easy as well.
Always helpful, always prompt in shipping, always good quality.
You guys have always done your best to get what I purchased to me in a professional timely manor
The clothes were really well made and a great fit. Obviously the shipping to the UK knocks the overall cost up, but they were still great value compared with British retailers of similar period clothing.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members