Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Christopher C.
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Very easy website to use
April 3, 2020

Very easy website to use. Great interesting clothes

Date of experience: April 2, 2020
edward F.
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Great response time.questions about the item were explained thoroughly

Date of experience: April 2, 2020
Tracy Q.
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We have purchased may items from HE and have always been very happy with the quality and fit. The one time I had a size issue they helped me resolve it and get the size I needed.

Date of experience: April 2, 2020
Caroline Q.
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I live in England and my order arrived very promptly - faster than Royal Mail! I used the walking skirt in an amateur production and received compliments about the skirt (and my acting!). It is well made, fitted me well and is very comfortable to wear. Thank you for your great service and lovely selection.

Date of experience: April 1, 2020
Mary T.
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Great stuff
March 24, 2020

Great stuff. Fast shipping. Would surely shop here again

Date of experience: March 24, 2020
Dara U.
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Quality products
March 16, 2020

Quality products. Enough said.

Date of experience: March 16, 2020
Jim M.
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I give a variety of historical presentations to different groups and enjoy showing up in period clothing. My orders over the past several years have only come from Historical Emporium. I can always count on good quality, speedy delivery, and knowledgeable customer service.

Date of experience: March 14, 2020
Moses D.
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I have to will have to return the vests to large. I need medium.

Date of experience: March 14, 2020
Ashley W.
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Arrived with lightning speed!
March 13, 2020

Arrived with lightning speed!

Date of experience: March 13, 2020
Wolfs B.
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Great
March 13, 2020

Great

Date of experience: March 13, 2020
Jean Z.
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Finished my outfit for daughters wedding
March 13, 2020

Finished my outfit for daughters wedding. Am very satisfied with the items we have purchased.

Date of experience: March 13, 2020
Dancin H.
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I loved the blouse I purchased!
March 13, 2020

I loved the blouse I purchased! It was not too big in the shoulders (a worry since I'm 5-4"). The fabric is top quality, the cut perfect for warm weather (slightly below elbow length sleeves don't show my chubby arms) and the collar stands up a bit and doesn't button (nice when it's hot)! More fabrics and I'll buy more. Could use a 3X though!

Date of experience: March 13, 2020
Chewy M.
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Fast shipping and quality product for the price.

Date of experience: March 12, 2020
Shaydee f.
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I love the selection, the price was very good, even with the exchange rate. Service was fast, and I received exactly what I ordered, anyone would be well served to order from you.

Date of experience: March 12, 2020
Teresa L.
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I initially received a Norfolk jacket as a gift, but it didn't fit. You sent a larger size, which was also returned. My wife asked for a gift certificate, and I found items that delight me.
Service was very fast, and extremely courteous.

Date of experience: March 12, 2020
Rob P.
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It was vary simple ordering I received my holster in a few days and I'm really happy with quality of the holster

Date of experience: March 12, 2020
John Y.
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Excellent merchandise, fair price and fast service..

Date of experience: March 12, 2020
Lydia A.
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The necklace I received broken
March 12, 2020

The necklace I received broken. I contacted customer service and was immediately helped and they replaced the necklace for me free of charge. I'm very happy with the service I received.

Date of experience: March 12, 2020
Steve I.
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Fast shipping
March 12, 2020

Fast shipping - great price.

Date of experience: March 11, 2020
Veronica S.
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This was my first purchase and the product was just as described with good quality and the look online. The sizing chart provided was very helpful. The packaging of the blouse was exceptional upon delivery.

Date of experience: March 11, 2020

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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