Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy website to use. Great interesting clothes
Great response time.questions about the item were explained thoroughly
We have purchased may items from HE and have always been very happy with the quality and fit. The one time I had a size issue they helped me resolve it and get the size I needed.
I live in England and my order arrived very promptly - faster than Royal Mail! I used the walking skirt in an amateur production and received compliments about the skirt (and my acting!). It is well made, fitted me well and is very comfortable to wear. Thank you for your great service and lovely selection.
Great stuff. Fast shipping. Would surely shop here again
Quality products. Enough said.
I give a variety of historical presentations to different groups and enjoy showing up in period clothing. My orders over the past several years have only come from Historical Emporium. I can always count on good quality, speedy delivery, and knowledgeable customer service.
I have to will have to return the vests to large. I need medium.
Arrived with lightning speed!
Great
Finished my outfit for daughters wedding. Am very satisfied with the items we have purchased.
I loved the blouse I purchased! It was not too big in the shoulders (a worry since I'm 5-4"). The fabric is top quality, the cut perfect for warm weather (slightly below elbow length sleeves don't show my chubby arms) and the collar stands up a bit and doesn't button (nice when it's hot)! More fabrics and I'll buy more. Could use a 3X though!
Fast shipping and quality product for the price.
I love the selection, the price was very good, even with the exchange rate. Service was fast, and I received exactly what I ordered, anyone would be well served to order from you.
I initially received a Norfolk jacket as a gift, but it didn't fit. You sent a larger size, which was also returned. My wife asked for a gift certificate, and I found items that delight me.
Service was very fast, and extremely courteous.
It was vary simple ordering I received my holster in a few days and I'm really happy with quality of the holster
Excellent merchandise, fair price and fast service..
The necklace I received broken. I contacted customer service and was immediately helped and they replaced the necklace for me free of charge. I'm very happy with the service I received.
Fast shipping - great price.
This was my first purchase and the product was just as described with good quality and the look online. The sizing chart provided was very helpful. The packaging of the blouse was exceptional upon delivery.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.

