On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was hesitant to buy, I was afraid the clothes would be cheap costume pieces. But they are great! They are high quality and very well made. I felt foolish for putting of my first purchase for so long.
Highly recommend
I replaced same item Ibhad for years...MDC
Great looking product.
Item shipped immediately. Better service than practically any other web site. Excellent quality western holster. Fit gun perfectly. Cartridge bandolier was also perfectly sized for the ammunition
When i can't find a prop for a show. You come through
Awesome quality clothing!
Look. This thing does not really work. I have a bit of a belly and it sticks out because your vest is not LONG enough. The Orvis vests that I order in the large size fits correctly. Yours does not.
I cannot tell you how disgusted I am with this Internet buying thing. You people are ripping people off big time and you need to be shut down, destroyed and burned. People need to go to the store, try on the vest and see if it fits. In most cases, IT DOES NOT!
The product was as described. Very pleased, Thank You!
Great products and terrific fast service! I will be back!
Great clothes at a fair price.
Great experiance! The price and quality are excellent!
Excellent service on a size issue--Immediate and polite service and concern I get the correct size. Very quick on a resending the correct size.
Great craftsmanship, the fit of the shoulder holster was great just a little ajusting to fit my 6:5 frame, leather work is great way beyond what I expected, perfect fit on the holster my 22 SA fit was like a glove thanks!
My order was filled quickly and arrived very fast, even with the Canadian duty required and the Covid-19 shipping delays. The items arrived in excellent condition and are true to size. Even though I think the prices are a bit high, I am very happy with my order.
Always ready to help.
Over the past year I have been developing a anthro fursuit idea and the Howie Lab Coat was my prime choice from the start. Once I had the funds to place the order, the coat was exactly what I wanted and is of such high quality that it will see many years of service and lots of smiles.
Fast and easy. I'm happy
Exceeded my expectations, Will most likely buy from them again and definitely refer people to them.
I had never ordered anything from the Emporium before and given I live in Australia I thought it may be a problem. Not only did the goods arrive as purchased, and described, quite quickly but they are of far superior quality than I expected for the price. The styles are unique, they are well constructed and sizing is extremely accurate. Try buying something from those bloody Chinese and find out how bad sizing can be! I will be visiting the site and purchasing more in the future. One point of constructive criticism. Your website presentation does not match the quality of the garments I purchased so please spend the time and money to present your merchandise in a more flattering fashion commensurate with their quality.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members