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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very fast shipping and delivery. You have a unique store with many products that people in theater would be interested in.
Very pleased, first time customer.Clothes are,fashionable, good quality.Your follow up after purchase,was excellent.Love your products,look forward to my next purchase,and I love my new clothes thank you.You have a new customer.All my best Anthony.
It's perfect!
Friendly and very people person attitude and fast arrival time.
The size of the same style of gun belts and gun holders from different company is different.
I had difficulty to order the belt which will fits me, the website recommendation for belt size did not help me well, or i did not use the recomendation correctly.
Found exactly what I was looking for in numerous pricing options. After I placed my order I realized I miss-keyed my address so I called, explained the issue & it was corrected. The item was shipped out & I had it super fast, no issues! Will definitely do business with again.
The leather holster I purchased for my 1873 Army Colt is excellent quality, arrived quickly. I appreciate the email updates on the status of my order.
I have been reviewing your email message for a long time and I am getting ready to order some garments from you soon. You have great merchandise at reasonable prices. Please keep up the great work folks.
Have a great day.
Hal Cardwell
Had to call about an item. They answered right away and answered all my questions and fast shipping.
Great product,great service,fast delivery
My order was made during the middle of the virus shutdown when everything was confusion and yet Historical Emporium exceeded my expectations. I was 100% satisfied with ease of ordering, quality of the product, price, and speed of delivery. I would highly recommend Historical Emporium and will definitely order from them again.
The quality and craftsmanship of that holster gun belt is truly remarkable excellent I can't say anymore
I made a mistake measuring, but the holster was beautiful. I called to ask if I could get it adjusted at my cost, since I made the mistake. They said send it back and we will sent you the right size. They even paid return postage! I made the error, they made it right! Awesome company, I'll be back.
I rate the blouse itself five stars. It is really lovely and fits well. It does come a bit small, as we were warned, so ordering the large size proved wise.
The reason I lowered my ratings of your service was because of your irritating, aggressive advertising. Ever since I ordered the blouse, I have been besieged with hundreds of pop-up advertisements featuring this blouse and other similar ones. I realize that you need to advertise, but this overly aggressive advertising is irritating rather than compelling.
Very nice customer service and the purchase arrived sooner than I expected. I highly recommend Historical Emporium!
First time buyer, usually hesitant with web orders. The sizing chart, price, ease of use of the site and reviews allowed me to give it a try. When the product did arrive it was in very good condition. I did make an inquiry for historical clarification of certain hats and received an almost instant response. This impressed me and sealed the deal. I will certainly recommend!
I BOUGHT A WESTERN STYLE HOLSTER AND I AM VERY SATISFIED. I HAD CALLED AND LEFT A MESSAGE AND LESS THAN 20 MINUTES THEY CALLED ME AND GAVE ME ALL THE INFORMATION I NEEDED AND I WILL BE BUYING MORE IN THE FUTURE. I AM A BUSINESS OWNER MYSELF AND I AM MORE THAN PLEASED WITH THE SERVICE. THANKS HISTORY EMPORIUM.
The shopping an checkout was fast an easy. The shirts I bought arrived in excellent condition an were beautiful an the fit was spot on. I will be buying more from y'all.
Excellent product, service and price. I will recommend the site highly to anyone interested in the circa 1900 period!
I purchased my brown hounds tooth suit for a 1920's era event that my Model A & T club is planning for the Fall. The suit was a perfect fit except for the inseam of the pants which I figured would have to be taken up. The quality of the suit was excellent and as close an example as I could find to the 1920's era. I also purchased some spats to cover my boots for the event. They are excellent quality as well and were a good fit. I will definitely shop at Historical Emporium in the future. I only gave them five stars, because I could not give them six.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members