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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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The hand tooling is great. I am glad i paid extra for it.
As a first time purchaser I am highly satisfied with the item that was ordered and will continue to purchase many more. The most satisfying thing to me is that it was not an overseas company.
Ordered over the phone, service was great. Delivery time was decent given the state of things globally (mail certainly slowed down in my country.) Quality of the suspenders and canvas pants is rugged. The pants fit very well and I did not order the size above my waist size, but then I am slender and fit. Plenty of room for my midsection having ordered according to my actual waist size, in case anyone finds this info of value. Overall, the pants are neither too tight nor too loose - just right. I am wearing these pants/suspenders daily on the farm. I would not hesitate to buy more. This is functional, comfortable clothing in a much more interesting style than current fashion work clothes. I expect it to wear very well given the quality of the canvas.
Items was exactly as described, ordering, shipping easy and fast.
...easy to order - good description of the product (a safari jacket), fast, very fast deliver, and a quality product! The jacket is well made and sturdy, has nice details, is cut long (that is very welcome as I am tall and many jackets are simply too short; not the case with this one!), plus the jacket has an extra pleat at the shoulders so you have extra movement. The two lower pockets are deep so they will hold a lot of key items and all four pockets are secured with an attractive and sturdy metal button. Also, the jacket sits well and is ideal for summer wear in the countryside or the big city ( i split time in both). In short, very pleased with the entire experience.
The product was much better than anything I have seen. Delivery time was quick and it is exactly what I ordered. Very happy with my first use of this company.
The western gun fighter holster I received for my Ruger Vaquero 45 long Colt fit and looks great.
Thank You for your great service.
Short and sweet
Quality of all items was excellent.
Only issue was sizing on a blouse, but you exchanged the item with no problems.
Looking for scarf bigger than 22 by 22 found what I was looking for and bought it.
I looked at holsters for a colt saa. I wanted a cross draw holster and liked what I saw on your web sight so then I looked at reviews and that was a seller for me. What a nice holster that you can adjust to fit your particular gun.
They went out of their way to help me with all my questions. My order happened during Covid and they were still able to accommodate me.
Outstanding, high quality garment. As a big person I was concerned, as always about the fit. The description in accurate. The fit is generous. It will do nicely over a suit coat.
I made a mistake when ordering. I noticed it right away and emailed and called. Your customer service was OUTSTANDING and helped correct my mistake. The product is exactly what I wanted. Again, Thank You so much.
This is my first time to order anything like this, so I was cautious. I ordered a full outfit for a presentation of a 19th-century preacher, and every piece is dead-on! Perfect! Well, except for the pants, which I ordered too tight. I called and was guided through the process for exchange. I was able to order the new size and return the wrong pants, all in time to receive them for my presentation.
I am so happy with H.E. And will look to them again when I expand this performance!
I like everything that I have ordered iv the past and will be ordering again.
Excellent all the way!
My entire buying experience with your company has been excellent and as the terminator said "I'LL BE BACK" soon.
A1 service & a very good product, will use this company again.
I had a couple of questions about the items before purchasing and I received a prompt and helpful reply.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members