Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Rockin R.
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Good quality, fair price, on time shipping
March 16, 2018

Good quality, fair price, on time shipping.

Date of experience: March 16, 2018
krista P.
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Could not wipe the smile off my face the real deal long handle small top and that pretty nosegay. Love it i see the comments about a strap to close it...no they were held upright because it is not an umbrella it is also not a walking stick did they not see the flowers on top? You kept it so accurate to the parasols of yesterday couldn't find one anywhere looked for 2 yrs so glad i found you

Date of experience: March 15, 2018
Jonathan K.
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Excellent products and customer service is outstanding!

Date of experience: March 15, 2018
Duck C.
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...
March 16, 2018

Date of experience: March 15, 2018
Dan A.
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I ordered one size too large trousers based on sizing. I returned the trousers following the return information and shortly thereafter received an email that they had been received. I expected to wait several weeks, but a few days later I was again notified that the replacements had been sent. Talk about fast service! The replacements fit perfect. I highly recommend them for all of your historical needs.

Date of experience: March 15, 2018
dan U.
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Very quick and easy
March 16, 2018

Very quick and easy

Date of experience: March 15, 2018
Tamara U.
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I can't say enough about Historical Emporium
March 16, 2018

I can't say enough about Historical Emporium. I have purchased an entire women's outfit and the quality of the material and workmanship was beyond my hopes. I also bought a lovely smoking cap for my husband's birthday and he was well pleased!

Date of experience: March 15, 2018
Deidra H.
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I was shopping for a hat; I had a short turn around and HE delivered in time for the event! Thank You!

Date of experience: March 15, 2018
Jens B.
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...
March 15, 2018

Date of experience: March 15, 2018
Damon Y.
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Good coustomer service nice quality products
March 15, 2018

Good coustomer service nice quality products

Date of experience: March 15, 2018
Dustin U.
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The quality of all my items was top notch
March 15, 2018

The quality of all my items was top notch. I have purchased many items from Historical Emporium and have been impressed with every single one.

Date of experience: March 15, 2018
Pete D.
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Great Quality Product, Fits Great, This is my second Purchase of Holsters. Highly Recommended Thank you...

Date of experience: March 15, 2018
John g.
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Your return policy is not very realistic
March 15, 2018

Your return policy is not very realistic. You expect a customer to keep or return after just trying something on once.

I recently purchased a night gown. I slept in it one and wes told I could not return it for a refund.

What happened to your pollcy of satisfication guaranted!

Date of experience: March 15, 2018
Phil N.
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I like it here
March 15, 2018

I like it here. I can usually find what I am looking for. I perform Ventriloquism and Magic.

Date of experience: March 15, 2018
AMG T.
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Can't recommend this site enough
March 15, 2018

Can't recommend this site enough. When I needed a rush order during to a show opening, they were more than accommodating. Product is great and customer service is excellent.

Date of experience: March 15, 2018
Cat S.
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The speed of receiving my order was amazing
March 15, 2018

The speed of receiving my order was amazing. I was shocked. Keep up the good work.

Date of experience: March 15, 2018
haunted j.
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Unbelievable service, quality and shipping time. I don't remember the last time I could say that about a store, online or otherwise. Keep it up!

Date of experience: March 15, 2018
Thaddeus B.
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The products offered by Historical Emporium are of good quality and are historically accurate. Some items are not of the best material but far exceed those of other suppliers. Their customer service is excellent and their shipping and delivery times are the best that I have ever seen. You cannot go wrong by ordering from this company.

Date of experience: March 15, 2018
Buffalo C.
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These suspenders are the perfect aded touch for my authentic old west costume.

Date of experience: March 15, 2018
tom D.
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Shipping was very fast ( arrived within a week, easy tracking). Products of very high quality material and finishes. I mixed up centimeters and inches, returning was a painless exercise. Email questions answered promptly. Best online shopping experience I have had yet. Highly recommend to any that want clothes that are stylish, fun and yet outside fashions of our time

Date of experience: March 15, 2018

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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