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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very satisfied with the items and customer service and delivery time.
I have bought several items.
Thank you for being such a great company.
Great Service and Great Products! Thanks
The rep I spoke to advised me on sizing for my vest. Not only was she 100 percent on the money, the quality of the vest exceeded my expectations. I am an entertainer, 5 nights a week, I look for good comfortable cool clothes that will add a little character to my evening. Some of your mens shirts are sold out,when will they be available again? Thank you!
Great product and fast delivery.
My order was filled and shipped quickly. It is a well-crafted, quality product. I definitely will shop Historical Emporium again.
Love dealing with you. Really like the quality and authenticity of the products. Even though I live in Canada service and delivery is flawless. I host ghost walks in Hamilton Canada and I am constantly being complimented on my attire by the customers who attend the walks. Great company!
Everything was sewn well. Pants come in a standard length ( 36" inseam) as they stated. I washed before hemming, but nothing shrank. So they must have been pre-washed. Got a conformation of my order within minutes...could have tracked my order, but didn't. Everything came within the time they stated...even the shirt they didn't have immediately on hand. I'm giving them two thumbs up...
I was very pleased with my purchase as it met and exceeded everything listed in the item description.
Lots of good comments on appearance and quality of vest and tie.
I purchased the Burgundy Thorton vest and it is magnificent to wear. It makes my regular Sunday suit come to life with much glamour. I had to have minor alterations done to it to make it fit me better. All in all I am very pleased with my purchase from your company! Thanks, K.D. Reeves- King, North Carolina
I just completed my 3rd order from Historical Emporium. The service was great, the price reasonable, and I'll be back for more.
Overall, I must say I was well pleased with your service and greatly appreciated that my order was handled promptly. Customer service was very helpful with sending me updates so that I did not have to inquire about the status of my order.
Great selection of men's vintage clothing! Measurements where all true to sizes, on the pants I had to come to the realization that men wore their pants way above their waistline which reminded me of my grandpa Who wore his pants pulled way up even back in the 60's...lol! Once I remembered that and that The Historical Emporium tells you that they fit properly...Duhh! Very happy with the quality of materials used very well made and wearable and comfortable clothing.
Item was as described and is perfect for my revolver.
Very satisfied with the service, quick returns.
I BOUGHT A GOLD POCKET WATCH - - - - - - A MAGNIFICENT PIECE OF WORK! I AM EXTREMELY
PLEASED WITH MY PURCHASE. I HAVE BOUGHT OTHER THINGS FROM HISTORICAL IN THE PAST AND
HAVE RECEIVED ONLY THE FINEST QUALITY WORK.
I ordered a jacket for a Steampunk themed event. This jacket is beautiful and well made. The fit is perfect. I contacted Customer Service regarding sizing and they were very prompt in their reply.
Question about the product was answered immediately. Shipped out very quickly. I think your sizes run small. Read in the comments, so we bought bigger. Probably good to make that a point for others.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members